Every bonehead Android response forgers Apple produces a holistic, end-to-end products with proper support and service.
1. Apple has stores across the world to assist new and existing customers learn about the phone, receive free help and here's the KICKER with a damaged phone out of warranty they still try to help their customers. Good luck with any of this with an Android manufacturer. Apple is heads and shoulders ahead of every Android manufacturer.
2. Update support and compatibility. Apple provides zero day updates for its devices. No B.S. with carriers, delays, added bloatware, etc. So customers receive new features, fixes and security updates constantly for their devices. Even old iPads and iPhone 4S and later. Apple has consistently supported devices for 3 years and on zero day.
Do not tell me that rooting a Android phone and manually updating is your solution. 99% of Android users in the world don't do this, so it's not a solution. Simple statistics show when a new Android version comes out there is such a small adoption rate its embarrassing. Apple has an incredible adoption rate, the envy of the mobile market.
3. More, better and first apps. App makers always make for iOS first than Android. This has been borne out for the past 7 years and won't stop. There is no need to elaborate this is common sense in the software and business world.
4. Android likes to be "first to market" on some features. For example NFC. Who cares if you have the technology in the device when corporations are not using it for commerce? Apple will make partnerships, produce enough critical mass and infrastructure for a feature to be useful for their customer. The hard work is not sticking the technology into a device. The difficult part if getting businesses to provide the service to use the technology. It's a holistic circle to provide the customer with usefulness not its there and pretty much useless but we get to brag we put it there. Lets be real, if mobile payment takes off its going to be due to Apple Pay. They even considered people would want to pay with their Apple Watch and facilitate this. Apple did not go into iTunes without the proper level of partnerships. We've seen every John and Jane company try like Sony and even music publishers to offer online songs. They fail since they never try to provide the product customers are actually seeking for a service. Android has failed with NFC and Apple will be the most likely to succeed.
5. Build quality and material. Apple products use much better materials than Android phones. There is no question about this. From crappy plastic all around, Android phones cheapen out on the product's materials to drive cost down and cost for their devices aren't significantly cheaper than Apple's.
6. Philosophical difference. Apple will try to improve a technology for how people are trying to use it not just add more to market that it has a bigger number. Android manufacturers will just add 16MB camera up from 8MB and this will be their improvement. Apple will understand people want faster focus, sharper images, better low light pics and add the necessary changes to their products to facilitate this even while leaving the pixel count the same. Even with side to side comparisons Apple picture quality has consistently been better than Galaxy line's picture quality.
There are many other places differentiating Apple products from the Samsung Galaxy line. There are too many to list. Most customers aren't egg/gear heads who are so deep into their technology, they want something that works and meets their utility. That being said, it is no wonder Apple phones have been the number one selling phones in human history. And why its the number one product line in consumer electronics history. They produce what the world wants and there's no better device delivering what people really want.
QED
Sigh, here is the reality. Most people don't use the majority of the innovations in most cell phones/tablets both Android/Apple that have been released in the last few years. The most significant innovation in the phone market has been linking a mobile computer to an online store for obtaining productivity/entertainment tools/media. The average user will make phone calls, browse the web, chat, play some simple games, run a few apps, and listen to music. Everything else, all the extra innovation, is largely going unused and it mostly there to differentiate the products in the market from an advertising standpoint.
The reason NFC hasn't taken off is because of a few reasons, and most have nothing to do with Apple and how they do business.
1. Retailers need to upgrade all of their registers to include NFC hardware. Some of the larger retailers have more modular technology and they can add on components to do this, but many smaller retailers would need to replace their equipment at significant cost. It is an infrastructural change that has been going on for a few years now starting with gas stations about a decade ago. A few phones getting out there has increases the demand, and that helps. Many vendors are opting to use on-screen QR codes instead of NFC because it can leverage existing hand scanners. So regardless of how big a push Apple makes, I doubt they are going to pay to equip every retailers stores with NFC enabled readers.
2. Cell Phone providers & Manufacturers have not pushed NFC because they have gotten together and have been working on a standard for handling NFC financial transactions and the technology that will make it work. Standardization processes can take some time but once in place they tend to have a longer shelf life than something developed by a single company. Case in point Microsoft, they tried to push HTML and browser standards for the last 20 years but are finally giving up the fight and moving IE to standards and dropping most of their custom/proprietary junk.
Don't get me wrong, I applaud Apple for finally moving in this direction, they have a very large fan base and will add more demand to the market, and they will do it with more focus that the many android phone makers. That said, the market was already moving in this direction, the technology already works, so Apple is not innovating, they are doing what they do with all of their products, wait till someone else comes up with it, then try to find a way to improve and turn on the charm. They have some of the best advertising and one of most well defined brand and they are consistent with how they move it forward.
Just remember, it can't work as Apple vs the Industry, they have to be part of it too, if they aren't eventually the extra money in their pockets will not be able to support them.
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