Try starting the device in "Safe Mode" and see if the you can click on things in there. Yes, some things won't load in that mode. It is restricted, but you will be able to tell if the problem is hardware (still can't click) or software. If it works in "Safe Mode" then you have something interfering on the laptop. Virus, malware, bad app, etc. which will have to be located and removed.
How to enter "Safe Mode" when booting the computer.
In Windows 8 and 10...
As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"
a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)
b. Press the "F5" key to Enable "Safe Mode" with Networking.
(...