ASUS AI Suite III Setup will not start

[vijaywrox]

Hi All,
I just bought a new PC. The configuration is below. I have installed all the drivers and essentials. I want to install the AI suite III but not able to because the setup won't start.

I've clicked on the setup.exe and the asussetup.exe as well. I went to ASUS website, downloaded the suite for my OS and same thing happens. Nothing comes up on the screen. The process could be seen in my Task Manager just sitting there for hours and the setup still starting.

Kindly help me solve this issue.

Asus Z87-Pro
Intel Core i5 4670k
16Gb Kingston HyperX 1600Mhz DDR3
2TB Seagate Barracuda 7200RPM
3GB ASUS Radeon HD 7950 DirectCU II TOP

 

[Kargor]

Hi All

Today I have finally worked it out. All you need to do is download the latest version of AISuite III, right click on the zip file, properties , and click the big button that says Unblock and hit apply.

Thanks. Even in 2016, this bug still exists (and I'm assuming it's the same on other Asus tools that I tried in the past and that wouldn't even install).

The solutions also immediately tells why this is happening: nobody at Asus actually downloads the software to test it. They probably have it on an internal fileserver... and since they probably avoid getting information from actual users, they still haven't fixed this.

 

[issachar1943]

Uninstall any remaining Asus programs, then start windows in safe mode and run this:
http/rog.asus.com/forum/showthread...te-III-Cleaner

Restart into normal windows mode and download this newer version of AI suite listed here, decompress it but don't install it yet:
http/rog.asus.com/forum/showthread...-restart/page2

In the drvresource folder right-click on HMservice/aaHMIns.exe and AXSP/axinst.exe and change the compatibility for all users to run as administrator.

Run the main Ai suite installer (asussetup) as administrator. Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

the EZupdate still doesnt work for me though. I re-installed windows but I still had to do the axinst.exe trick to get it to work...

Unbelievable! After 3 yrs they still didn't fix the problem?

Your solution still works like a charm! Thanks!

 

[Matthew_D84]

Same problem with hanging aisuite 3 under windows 10 was solved by SMBus driver rollback.

I tried every single solution here to no avail! THIS FINALLY FIXED THE PROBLEM!!!!!! THANK YOU THANK YOU THANK YOU

ROLL BACK YOUR SMBUS driver in device manager! Mine was broadcom rolled back to intel driver! now everything works perfectly!!!!

 

[LORDZERG]

I found out what is the problem with that. It is the chipset driver i reinstalled my windows then i installed new intel drivers and AIsuit3 stoped with some weird error. Now I after reading many forums last thing that I read was this post. It was about rollback SMbus driver and then i reinstalled the last chipset driver for my motherboard which was older then this but now AIsuite is working...

 

[Rudolf9]

Hi All,
My problem was the same. After a few days, and reinstallation of programs and windows, I found the problem. Just before the error appeared for the first time, I shut the whole motherboard power supply at the source, due to the installation of additional fans. Since then he made the mistake and did not go to work with the Asus AI Suite. I therefore once again turned the power off across the motherboard, leaving little off and then turned on again. Since then again AI Suite works.

I hope someone help.

Enjoy

 

[gdmaclew]

Well I too have tried everything suggested here to no avail.
I've had this new ASUS 970 Pro Gaming Aura running for 1 week and I can't get AISuite III to run.
During the install I get a dialog box that reads "the setup.exe has stopped running". so I clicked on it and the Install continued and finished, asking me to reboot.
Also, during the install I would get a Rub dialog box for each module. After shortening the name of the Install directory and placing it in the root of C:, those Run dialog boxes did not appear during installation. I thought I was home free but no.
I did reboot and when Windows 7 Desktop came back up I got 2 Dialog Boxes for "Unknown Name"...one for AISuite3 and the other for something called "Dipawaymode".

The only thing I haven't tried is installing the Chipset Drivers. I did NOT re-install Windows when I switched mobos because the new one uses the same chipset as the old one (M5A97 EVO).

I spoke with ASUSSupport and they said it wasn't necessary but if I wanted to and I was having an issue to go ahead (but create a Restore Point first).
I am at the end of my rope here. I mean it's not a big deal but you would think that they would have tested it.

The previous version of AISuite worked fine on my old mobo but then I did a fresh install of Windows 7 with that one (including the Chipset Drivers) so who knows...maybe...

I'll try and report back.

Update...I installed the Chipset Drivers and still did not have any luck. Very strange.

 

[Wh00pAss]

This just worked for me.

Download the zip from asus.

Right click the zip and hit properties.

At the bottom click the "Unblock" check box then hit OK.

Unzip the zip and run AsusSetup.exe

You must unblock the ZIP before you extract the files so that all the files in the extracted folder are unblocked.