asus e402m not turning on

[Nolan_1]

I have a asus e402m and for some reason it isn't turning on or charging and it has an intergrated battery can anybody help please

 

[jarotech]

Hi, do you have a light turned on, like the power.

 

[Nolan_1]

No nothing there isnt even a light when the charger is connected. .. all i did was put it on charge

 

[jarotech]

You must check if your adapter has a good output voltage with a multimeter or other laptop using the same voltage for the adapter.

 

[Nolan_1]

You must check if your adapter has a good output voltage with a multimeter or other laptop using the same voltage for the adapter.

The charger is fine the notebook is only 2 weeks old is there a way of resetting it ??

 

[jarotech]

Some laptop with the integrated battery have a hole to disable the battery under the laptop, for your model I don't know. You have a warranty, so return the laptop.