Forum discussion tagged with Asus.
  1. Gatorceri

    Question How do I fix it to where my Asus picks up my HyperX Cloud Alpha?

    I have gone through and done everything I have found online to fix this problem. Nothing works. I have even checked to make sure I was not muted and that the cord is plugged into the headset. It all is.
  2. U

    Question ASUS B350-F Fiberoptics to 5.1

    Right now I have an Asus custom built rig. It's outstanding for a budget rig, BUT: My sound system is stuck in 90's technology... Analog.... I have 2 sets of speakers. A Bose Cinemate 15(Soundbar with left, center, and right, huge subwoofer) and my original Bose Companion 2's which were my...
  3. G

    Question Certain keys not working on keyboard.

    I have an Asus x541UVK running Windows 10 and a few days ago, the 6, 7, y, u, h, j, n, and m keys stopped functioning on my laptop. I tried disconnecting and reconnecting the keyboard ribbon cable but it didn't make a difference. My c key has now also stopped working. An external keyboard works...
  4. User$101

    Question Zephyrus GA502D Crucial SSD Boot logo issue

    I purchase a M.2 SSD from crucial 500gb to add into my laptop GA502D ROG from ASUS. For sometime, the ssd works fine, but on some cases either i shutdown the laptop or sleep the laptop by closing the lid, and when i turn on the laptop, it stuck at the asus boot logo. I can't access the bios, the...
  5. OldGilgy

    Question ROG Strix Scar II microphone issues

    I bought an ASUS Strix Scar II a few months ago and it had some audio issues such as randomly quieting when played through the laptop's speakers. I tried to fix this by installing drivers but to no avail. I normally use headphones, so this hasn't been much of a problem for me. However, I...
  6. jqhua

    Question ASUS Laptop Fingerprint Scanner Not Working

    I gently wiped down my laptop with a disinfectant wipe and it made contact with my ASUS Laptop's finger scanner. Now it doesn't function properly. When I log in, it says it doesn't recognize my fingerprint. Then, I removed my old fingerprints to try to re-add my fingerprints, and the scanner...
  7. D

    Question Crash + reboot cycle for a week

    Hello ! I've been having issues with my laptop Strix GL703 of one year since last week. I updated my driver with GeForce to GeForce Game Ready driver 441.66 and it started crashing randomly + reboot/crash/reboot/crash. Did all sort of scans, scanned for virus as well (I have Avast pro and...
  8. V

    Question Asus UX305C won't turn on. not charging but power light on

    Hello, I'm having a Asus Zenbook UX305C laptop and since last week, i'm trying to figure out what's wrong with it. Actually it worked fine previously and suddenly the laptop won't powered on. I'm having very limited knowledge about electronics and i noticed and did the following things to...
  9. shashivydyula

    Question Asus TUF Gaming laptop update error

    Hi Everyone. I am having a software issue with my Asus TUF laptop. Every time i get a pop-up that there is an update available (image link below). But when I click on update, nothing happens and the alert disappears. Again after sometime, I get the update notification. Please help. I have...
  10. MrRyan2582

    Question SD Card reader not working "The configuration registry database is corrupt"

    So for a while now, I've come to notice my SD card reader on my ASUS laptop is not working. I don't think I ever tested it out to see if it ever worked since I got it a couple months ago. I've tried cleaning out the port, tried different cards, but it was no use. I went to Device Manager to see...
  11. K

    Question ASUS Notebook — uninstalled ATK package now computer isn’t working

    Help! I have an ASUS NotebookUX305F. My Smart Gesture wasn’t working, so I uninstalled it and read that it was recommended to uninstall/reinstall the ATK Package first also. I uninstalled the ATK package and was prompted to restart my laptop, which i did. When it started up again all I get is...
  12. Icedkopee

    Question PLEASE HELP

    I recently dropped my laptop charger almost at a waist height and now it doesn't power or charge my laptop. Also i plugged it in and there was a small spark so now I'm afraid that it might've done something to my laptop. I don't really have a background with this kind of situation so i don't...
  13. TheAlienJD

    Question Asus Laptop motherboard and bios versions issue ??? HDD write issue.

    So recently my brothers gave me his laptop to diagnose cause it was extremely slow, i assumed it was a virus or something and since he gave me the ok i tried to reset it which in the process failed so i decided to reinstall windows, in the process after booting to the installation i was unable...
  14. Y

    Question I Spill My Drink To My Laptop Keyboard

    helloo…. I want to ask something 2 days ago I spilled my drink to my keyboard... I spilled a sweet lemon tea I instantly turn my laptop and use a microfiber towel to absorp the tea and leave it for 6 hours after I check it again.. all the button still working fine... but the problem is some of...
  15. preetamsinghvi

    Solved! Asus ROG GL552VW won't turn on

    Hey All, My Asus ROG GL552VW won't turn on suddenly today. I have had issues in the past with the power button, but with just some patience it would work. A day ago the power button stopped responding hence I removed the button and cleaned it with just plain air. When I put the button back on...
  16. A

    Question m.2 SSDs compatible with Asus UX430u?

    As the title says. Son's laptop stopped recognizing the SSD, 95% of the time it boots into UEFI, showing no boot devices. I did manage to trick it into booting after unplugging and replugging the SSD, but it may have been a coincidence. It did bluescreen the next day and the situation...
  17. Galileu9

    Question Brand new laptop shuts down severall times right after first boot up

    Hello! Today I bought an ASUS laptop and, after reading the starter manual, I left it charging for 3 hours, as it was what the manual recommended. When I go to power the laptop on, I don't get an image on the screen at first and after maybe 10 seconds, it just shuts off. One second after...
  18. B

    Question Laptop screen won't stop flickering.

    Okay, so a little bit of background. I've been having problems with my laptop screen flickering for a while after startup for some time. A bit after it's turned on(specifically the screen) , it would start flickering with a lot of red mirroring of the image on the screen for several seconds, up...
  19. Frogeriz

    Question Asus Rog Strix 3 turn off touchpad numpad

    Hello, Is there any way turn off this numpad LK functionality? Accidentally pressing and invoking all the time. I need disable this numpad touch function but leave touchpad still working.
  20. S

    Question Deleted Standard PS/2 keyboard by mistake while trying to fix keyboard. Help? How to install it again

    My laptop suddenly stopped working. While searching the internet for solutions, one said delete and use a driver installer to download it again. Well, deleting was successful. Installing again doesn't work. How do I get back my Standard PS/2 keyboard driver installed? I am using an asus Gl702VT...
  21. P

    Question CPU and GPU underperforming significantly Asus GL702VSK ROG Laptop

    Hi All, So I bought this pc about 2 years ago, when i first purchased it I was getting over 100fps in games like overwatch on high settings. But recently randomly booted the pc up and the Fps has significantly dropped I can barely acheive 10 fps on high settings, even if I lower the setting...
  22. G

    Question Asus FX504GM shut down, no charging

    Asus FX504GM So I've had this laptop not even 8 months and it's already started to overheat. I've done everything from getting a cooling pad and putting another fan underneath the cooling pad. To underclocking my GPU which overheated the most. Today while playing borderlands 3, my PC shut down...
  23. Zkneedhelp

    Question Laptop won't boot on first attempt if i leave it OFF overnight

    My problem is that my laptop Asus-753 won't boot on the first time if I left it off like overnight ' Cold Boot '. when I press the ON button the keyboard flashes and turned off again nothing more .. no sound, no time it did reach the Boot logo and restart by itself keyboard just...
  24. aztrovoi

    Question asus vivobook tp501ub won't detect my ssd

    I was playing counter-strike and all of the sudden it went to BSOD. now, I thought it was normal. I let my laptop cool, I restarted it, but everytime it takes me back to the BIOS. I thought the ssd was burnt or something like that so I ordered another ssd. The ssd arrived and I planned to make a...
  25. Philbert24

    Question ASUS Blackscreen

    Dear admins, I’d like to seek your professional help with my asus laptop. I’ve read your previous threads regarding this issue but none of them work. It happens right after i restarted my laptop as i’m unable to open photoshop and its stuck at the loading screen “ASUS in search of incredible”...
  26. Beary Rizal

    Question Choosing HDD

    Hi! My HDD is sooo slow so I am thinking of replacing it. Is there any specific brand/specs I should take note (I already know the physical size so that's already covered) . I have ASUS X202E
  27. clausdesigner

    Question Asus Vivobook S15 There Is No Boot Menu / USB Boot / UEFI

    I just bought this laptop Asus Vivobook S15 x512 and now I need to reinstall the OS but there is no option to change the boot device No UEFI setting No Launch CSM No option to boot from USB Need Help Guys...........!
  28. Beary Rizal

    Question Laptop freezes at logo startup. I can barely use it now.

    Laptop model: ASUS X202E My laptop has been useless for almost a month now. I can barely use it as it only shows the logo then loading then freezes the only option to do is to restart it again and again and again it's getting frustrated. I tried cleaning the fan and applying thermal paste but...
  29. LucieVdw

    Question ASUS laptop doesn’t turn on

    Hi everyone, I am a Belgian student (excuse me if I don’t write very correctly). I have a problem with my ASUS zenbook laptop (UX310) which I bought almost three years ago and since last night it won’t turn on but the battery indicator is green (fixed, not blinking) and next to it the light bulb...
  30. A

    Question ASUS TUF RAM availability issue

    hi guys, i recently bought an Asus TUF FX505DT-AL106T. I saw in reviews that only 5.8GB ram is available out of 8GB but upgrading bios fixes the problem so i went on with it and bought it. I proceeded with the bios update but it didn't fix the problem for me. I read at some places that 2GB is...
  31. Kaiavatar

    Question Intel HD Graphics 630 might be dead

    My laptop is an FX553VE(similar to the rog GL553VE) and i think the intel graphics is dead. I've been reinstalling and uninstalling drivers for my intel graphics from Intel and also from the Asus support page but i always get a black screen whenever i boot into windows before logging in while...
  32. firstlov

    Question Good affordable laptop that can handle sims4 with packs and cc?

    i want to get a laptop that would run sims 4 with cc and the cats & dogs pack (maybe more packs in the future) smoothly, but i dont know anything about laptops... im planning to use it for school work, youtube, and sims 4, and maybe minecraft.. Heres the issue: my budget is 600$ bc im a student...
  33. rahulkumarbudhwani

    Question Laptop Freezes or wifi gets disconnected and unable to connect to new wifi hotspot when laptop is moved

    I have an Asus X550LD laptop with 8gb ram , graphics card and i 5 processor. When my laptop is moved, then one of the below mentioned things happen. My laptop freezes totally. It does not respond to any key and then I had to only hard reboot the computer. My laptop gets disconnected to the...
  34. Question 34/5000 Asus X550CC does not start, but charges

    382/5000 My Asus X550C does not turn on, but the green charging LED is lit when I plug in the charger. I changed the DVD drive for a second hard drive. I tried to turn on the notebook, but it doesn't work. I tried to disconnect even a small battery and hold the power button, but it didn't...
  35. M

    Question I am looking online for a video or guide for screen replacement on a asus zx53vw???

    I've been searching for a day for any guide to replace my screen that turns off and on. I'm ready to replace it, but i'm cautious because i have never tore down this model and don't want to tear a ribbon cable or important component while changing the screen to one that will stay on all the...
  36. X

    Question Sager computer vs well known gaming computer brand?

    Hey all, this is my first post on here. I'm shopping for a gaming computer to play mid-high end games and need some advice. It looks like I can spend around $1,799 minimum on an Asus ROG computer with 16 gbs of DDR4 RAM, a Nvidia RTX 2060 6 gb gpu, Intel Core i7 9th generation cpu, 144 hz...
  37. baakudai

    Question ASUS UX310UA - Screen not detected if back cover is on

    Hello! First time ever asking in a forum but I'm braindead with this issue. Notebook ASUS ZenBook UX310UA Problem: Computer screen won't turn on if back cover is on. What I did: I quadruple checked display connector to motherboard. Yanked it back and forth, checked connections. Covered every...
  38. D

    Question Unstable Wifi! Driver problem?

    Hi! I have an Asus X555UJ laptop with wifi issues. The problem is that I have a very unstable wifi, it disconnects all the time. Could it be a driver problem? There is nothing wrong with my internet connection because it works well on my other laptop. Thanks for the help! /Robert
  39. D

    Asus Laptop Sound Problem

    Hi! So, my laptop has had sound problems for a long time. Usually it starts with a crackling sound in the speakers and then the sound stops working completely. Then if I put it in sleep mode and starts it again, usually the sound works again. But now the sound doesn't work at all. No sound from...
  40. BootNewbie

    Question Asus ROG GL502 stuck in a boot loop

    As I said in the title my Asus GL502 is stuck in a boot loop. But after disabling fast boot and secure boot and enabling CSM boot on startup it said that it cannot find a boot device. After checking on the net I found out that it means my system cannot connect to my SATA 1000GB storage (which is...
  41. N

    Question Asus FX705 trackpad lagging. Badly.

    The laptop is brand new (6 weeks old) and the issue only just started a week ago roughly. I think it may have been after a windows 10 update. Basically the trackpad becomes entirely unresponsive for maybe 10-30 seconds. After that the cursor will quickly perform all the movements from when it...
  42. I

    Question ASUS Q304UA 2-in-1 motherboard

    Hi guys! My ASUS motherboard died. I want to buy it online but I don’t know how to choose the right model. Could you guys help? The model is ASUS Q304UA 2-in-1 and I am uploading specs of my serial number: I appreciate it very much G5N0CX129421205 Q304UA-BB 5T10 CN:2148 CCAH14LP0950T3...
  43. Vex5

    powering on automatically when plugged in (+other)

    I have a problem with my Asus ROG GL552VW. Lately it started powering on by itself when I plug it in. It doesn’t happen when it stays plugged in, only when unplugged and then plugged in again. When it starts up the keyboard backlight is turned off even tho I always have it on and it didn’t...
  44. S

    Asus looses WI FI

    For no reason my X555LA Laptop looses the WiFi and then I have to reboot to connect to router. Other devices still connected to router. BTW I learned to hate ASUS, so many problems
  45. S

    Question Asus N551JW - motherboard failure

    Asus N551JW - motherboard failure, the burnt Intel chipset and probably a corrupt KBC module. I am looking for a new motherboard and found but only on alliexpress. What do you think about this motherboard? It is worth to take a chance and buy it? Maybe you have a shop where you can buy a...
  46. N

    Question Asus Vivobook S15 S510UA External monitor flickers

    Hi All, I have a new Asus Vivobook S15 S510UA with the Intel UHD 630 video driver. Laptop on its own works perfectly - no issues. When I plug it into an external 2580x1080 monitor I have, issues begin. The screen will flash then recover - like it disconnected and reconnected or have to...
  47. T

    Question Why my Asus TUF FX505DU display show red color as orangeish

    So basically i've bought my Asus FX505DU on the 5th of june. Everything is okay however color red looks like a dark orange color. I've tried Windows color correction but it did nothing since even if i slide the sliders nothing changes. Also there is no other options other than 3d options in...
  48. Question ASUS TUF FX705GM low FPS

    So I just got and upgrade with a new laptop, ASUS FX705GM, installed Windows, and got into a game of league of legends. I was very suprirsed to see that the framerate was lower than it was on my previous laptop. I updated it to the latest drivers, latest windows updates, removed windows drivers...
  49. helpmepls00003

    Asus ROG gaming keyboard

    my asus ROG gaming keyboard was fine this morning. But right now when i try to type something it comes like 4-5 letters than just 1. and when i try to play fortnite i can't move my guy, it looks like it is clitched or something. I have had this keyboard for maybe 4-5 months and i...
  50. B

    Question Wifi speed

    Hello guys, I have wifi problems with my ASUS F750J Laptop. On my android phone internet speed is around 300Mbps, but on my laptop only 40mbps. I updated network adapter drivers, but it didn't helped. And strange thing: at my parents house internet speed(70+-mbps) is same on both my phone and...
  51. J

    Question Asus x553ma startup errors

    Hi all! I have an Asus X553MA laptop. The other day, it started lagging, then the screen went crazy. When I tried to restart it, it started the automatic repair, but failed. Some attempts gave me the error saying ntoskernel error, and also the "a necessary device is not connected" error. I...
  52. zy95

    Question Will it safe? I have removed my ASUS laptop non-removable battery.

    I am not a fan of non-removable battery user, but recently I bought a new ASUS model X441MA. The laptop comes with non-removable battery, so I take out the battery and try to run with no battery, only plugged-in, and it works. My concern is the power adapter does not have a brick, only plug to...
  53. J

    Question My laptop suddenly started having low frame rates while playing a game and eventually crashed.

    I have an asus laptop with an intel i3-8109u processor, a GeForce MX130 graphics card, and 4 gb of DDR4 ram. I was playing GTA V with medium graphics while MSI Afterburner was running, at the start I was having 30-40 fps and my gpu temperatures were around 50°C-60°C with only 60-70% usage while...
  54. moh1101

    Does anybody recommend i buy this laptop. i have always doubted ASUS for gamin, but the details seem to good, something fishy about the laptop

    Does anybody recommend i buy this laptop. i have always doubted ASUS for gamin, but the details seem to good, something fishy about the laptop. after reading the reviews im thinking twice Product type Gamer PC model Name Asus TUF FX504GM product Series TUF Manufacturer's product code...
  55. P

    Question Worth to replace the battery?

    I have an Asus laptop (X555LJ) that lasts 3 minutes unplugged. It started with one time that I was plugging it and I saw some sparkles and the charger died right there. After this, the battery never lasted more than 30-60 min; I had 2 off-brand chargers to replace it and both died after a few...
  56. M

    Question Asus 2430UJ HDD Unlock on Other PC After Laptop Dead

    My Laptop Asus P2430UJ now fully dead. No way possible to open it for short circuit. So now the HDD is locked and not supporting on any other laptop. That has been locked using Asus Bios Settings. Now how it possible to unlock without data loss? As its very very important. Note: Same model not...
  57. Raven1738

    Question Laptop fell, what should i do??

    It fell from a short height, but it fell backwards, so the drive hit the floor and then everything else. When i turn it on, it makes some grinding noises but it's very quiet, i can only hear it if i put my ear next to the drive. It works very slow, and takes a while for my desktop to show up...
  58. J

    Question ASUS N76VJ wont boot, no asus logo, gets stuck on back lit black screen. Please Help!

    Hi All, My Asus Laptop, N76VJ, boots to a black screen, no asus logo appears. The only way to get it to turn on is to remove the battery and charger for about 30 minutes or longer and to then reconnect it to power, it will then boot properly (basically I know if it will boot properly since it...
  59. H

    Question Asus X541U laptop wont powering on on Battery, its working with AC charger

    hello guys, i having Asus X541U Laptop, i3 7th Generation and 4GB of RAM. i decided to upgrade its memory from 4gb to 8gb and i put new 8gb memory in it. and i ressamble the laptop. now when i powering ON my laptop it wont powering up. I tried many times but it wont worked. then i put AC...
  60. Q

    Question Intermittent screen flicker

    I've had an Asus N580V laptop for less than a year now, but about 3-4 months ago started seeing an issue crop up with screen flickering. Sometimes the screen simply flickers to black for a moment, other times there are visual artifacts - bright horizontal lines on a dark screen, or rectangular...