Question Laptop battery not working anymore

Feb 14, 2021
Hello everyone.
I have an ASUS Zenbook UX3410UA (UX410UQK), which I've been using for 3.5 years. I recently installed Ubuntu 20.04 on my laptop and since then I've been having all kinds of problems with my battery. My laptop would just shutdown when the battery level would be around 30%. So I tried calibrating the battery manually multiple times, but without any success. I cannot use any software tools either, since the BIOS does not offer calibration. I wanted to update the BIOS with the hope that the new versions would offer calibration, but there was no newer version available anymore. I also removed the battery, booted up the laptop without it, shut it down and then put the battery back inside. Still the same issue. But now it has gotten even worse! The battery is not charging anymore, because when I remove the charger it just shuts down. Unfortunately the battery is not being produced anymore, so the only battery I could (if at all) find are cheap ones from china. So I'm not sure if its worth wasting time and money on it.
I'm desperately trying to figure out what the issue is here. Is it possible that Ubuntu messed up my battery? Or did the battery simply reach its lifetime? Or could it be that the charger is at fault here? Does anyone have any idea?
Last edited:


3.5 years is about a normal battery lifespan, nothing really odd that it failed.
If the laptop works on the charger that means the charger is good.

If you think it's something with the OS, install the original OS it had and test things on that.
Thread starter Similar threads Forum Replies Date
B Laptop Tech Support 1
H Laptop Tech Support 2
dipudangol Laptop Tech Support 8
Adnansattar Laptop Tech Support 6
CL19 Laptop Tech Support 1
X Laptop Tech Support 5
J Laptop Tech Support 1
H Laptop Tech Support 6
jomari29 Laptop Tech Support 4
M Laptop Tech Support 3
F Laptop Tech Support 1
C Laptop Tech Support 1
G Laptop Tech Support 1
lordpassat Laptop Tech Support 1
B Laptop Tech Support 1
D Laptop Tech Support 2
S Laptop Tech Support 1
A Laptop Tech Support 4
C Laptop Tech Support 3
M Laptop Tech Support 1
Similar threads
Question ASUS Laptop doesn't start from battery but did work if charging cable removed from laptop at the right time ( does not rn)
Question Laptop won't work with battery inserted.
why my laptop keyboard not working properly and on such event on removing power chord laptop shutting down immediately?
Question Laptop hung while playing fifa 19 with charger plugged in, working perfectly on battery.
Solved! Laptop doesn't work without charger plugged in, while battery shows that it's at 0 percent and discharging(Windows 10)
Question Laptop doesn't recognize AC Charger after Windows update
Question New laptop battery works for minute then dies
Question Asus X541U laptop wont powering on on Battery, its working with AC charger
Accidentally snapped off this capacitor, now laptop wont work on battery
Solved! How to fix a black screen on my Mecer laptop. Already tried the ctrl+alt+del. Didn't work. And battery unremovable
Solved! New laptop battery wont work and charge
Solved! ASUS G751JY stopped working
My Acer Aspire E 15 E5-573-31G2 is not working in battery laptop turns on only when i charge it.whenever it is disco
Acer Nitro VN7-592G battery not working, only when plugged in (after dismantling)
Laptop wont turn on if its not connected to AC (Battery works fine)
Laptop won't turn on, works and then breaks with new battery after 30 minutes, and won't run off of AC power
laptop not working with presence battery if too connected to power supply . (toshiba)
my battery works fine but my laptop cannot draw energy from battery to power itself
Laptop battery not working properly
My laptop battery is dead, and only way to work laptop is to charge all the time, but lately it starts to say, critical batter