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Asus laptop stuck in logo menu, help

Mar 29, 2018
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0
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My asus laptop was working fine, but I didn't use it for anything but downloading movies and watching them. A couple of weeks ago we got a new router. We set it up it worked perfectly but the laptop didn't recognize it, it didn't even detect it. Now some time passes I have been using a ethernet cable and a couple of days ago it started being weird. Now it can't get past the logo screen. Please I'm not a tech person I don't know what to do. I tried getting into the boot menu but it didn't work it just said on the top left corner ''boot menu loading''... Help.