ASUS laptop stuck on load screen

Status
Not open for further replies.

comrade_matt

Great
Jul 3, 2018
15
1
60
0
I have a problem with my PC: it's not booting. It turns on, shows me the ASUS logo on the screen and never gets past it. I can’t seem to boot in safe mode, but I can get into bios. I’d like to get the problem resolved as quickly as possible. ]

Thanks
 
Last edited by a moderator:
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

  1. Power off the laptop.
  2. Power on the laptop.
  3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
  4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
  5. Now you want to let the laptop boot to the "Automatic Repair" screen.
  6. Click "Advanced Options" and then select "Troubleshoot".
  7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
  8. From here just follow the screen instructions until the recovery is completed.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...

  1. Power off the laptop.
  2. Power on the laptop.
  3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
  4. To fix the computer you should choose the second option listed.
  5. When the next screen loads, choose the option "Reset Device".
  6. Now choose which ever type of reset you wish.
  7. Your computer should now restore itself to "Factory Settings".
NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.
 
Last edited by a moderator:

comrade_matt

Great
Jul 3, 2018
15
1
60
0


There is no rotating load thing and the screen never goes black. I turn the computer on and it shows the ASUS in search of incredible, logo and it stays on that forever. I tried getting into the windows RE ( recovery environment but can’t and it doesn’t do an automatic repair either.
 

comrade_matt

Great
Jul 3, 2018
15
1
60
0


The most recent thing would be that i deleted and reinstalled my NVIDIA drivers due to a problem i had but nothing other than that.

 
Try the following and see if it resolves the problem.

1. Turn off the computer and then back on. As it starts up continually press the "F9" button for about ten seconds or until you are taken to the "Windows Recovery Menu".

2. In here select "Advanced Start Up" and then, once the recovery menu appears, select "Advance Options".

3. Choose "System Restore" and select a date prior to when the problem started.

The computer should now go through the restore process and then start normally for you.


As a last resort you may have to do a complete reinstall of Windows. If this is the case, you may want to try and access your drive through another computer, to see if you can get any personal data off of it before resetting the system. However before going this far, you might want to have it looked at by a tech.
 

comrade_matt

Great
Jul 3, 2018
15
1
60
0


It didn’t work. I can’t get into windows RE. I can get into bios if you know anything i could do there that would be great.
 
If the only place you can get is BIOS I am starting to wonder if there is a problem with the drive.

In BIOS is the main drive listed and is if it is, is it listed as the first option? You can find this in the "Boot" and then "System devices" area.
 
Reactions: Dr.Bones

comrade_matt

Great
Jul 3, 2018
15
1
60
0


There’s no «system devices» area. In boot option priorities though the only thing listed is windows boot manager.
 

comrade_matt

Great
Jul 3, 2018
15
1
60
0


Didn’t mean to
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
John21903 Laptop Tech Support 2
J Laptop Tech Support 1
jasonkariuki98 Laptop Tech Support 1
beejayel30 Laptop Tech Support 0
E Laptop Tech Support 1
TheKiwi01 Laptop Tech Support 3
chippy-mx Laptop Tech Support 2
justin0106 Laptop Tech Support 7
SnackinMcCracken Laptop Tech Support 1
mfenton27 Laptop Tech Support 4
A Laptop Tech Support 2
T Laptop Tech Support 1
N Laptop Tech Support 1
B Laptop Tech Support 1
H Laptop Tech Support 2
S Laptop Tech Support 1
P Laptop Tech Support 1
A Laptop Tech Support 1
H Laptop Tech Support 1
S Laptop Tech Support 2
Similar threads
Question Laptop cursor gets stuck on the edge of the screen.
Question Asus laptop stuck at loading screen only after restart
Question I spilled water on my laptop and now it is stuck on a startup loop while playing this annoying tune everytime it turns on. The screen stays off though
How To How to fix laptop if it is stuck on Welcome screen without formatting?
Solved! Sony Vaio Laptop stuck on loading screen
Question Asus Laptop stuck on BIOS screen need help
Solved! Medion laptop stuck on boot screen
Solved! Toshiba laptop stuck starting up on Toshiba Leading Innovation
Solved! My laptop is stuck on the Aptio Seutp Utility screen, I don’t know how to get out of this, how do I fix it?
Solved! toshiba satellite a665-s5170 stuck on blank screen with top left cursor after bios screen
Solved! My asus laptop is stuck on the lock screen because I cannot type in the @ sign. Instead the “ sign comes! Please help!!
Solved! Acer Laptop stuck at loading screen and black screen
Solved! My laptop screen comes on but it's stuck, it isn't black, the screensaver is visible but i can't access the computer. I press
Toshiba Laptop stuck on opening screen.
Solved! Laptop stuck on start up screen
my laptop screen is stucked at password screen and i am unable to write password
Solved! acer laptop stuck
My new hp laptop is stuck and it is not showing user login screen
My Asus laptop is stuck on the loading screen won’t turn on I need an easy fix
acer laptop wont shut off stuck on blea please wait screen

ASK THE COMMUNITY