ASUS notebook won't turn on

alexandra B

Commendable
Dec 23, 2016
1
0
1,510
Hi guys, my ASUS notebook won't turn on,. The light next to the bulb symbol is turn on but the computer only shows me a black screen with the white arrow. I tried to turn it off, but the light next to the bulb only starts to blink. Unfortunately, I can't remove the battery. What should I do? Do you have any ideas? I really need data that are still on my computer..
Thanks !