Asus X551M Not Powering on (Charging error)

[Mustafa_22]

Ok. So I have an Asus X551M about 1.5 years old... Yesterday, I turned it on and it had no charge so I tried charging it and it turned on, but after like 20 minutes of usage while it was plugged into the AC adapter the battery still showed this (0% Available, Plugged In, Charging), except it never went higher than 0% and the moment I took off my AC adapter the laptop would turn off. I just tried charging it for a couple of hours no improvement so I just left it alone for the night. Today, I expected the same thing to happen; that it would turn on only if plugged to the AC adapter but...
it shows the orange charging light and the green power light but does not turn on nor does the laptop make any sound when powering up like usual.. What should I do??
I know that other ppl have had the charging issue where it says its charging but isnt and they say remove the battery and then hold power for 30 seconds then plug in adapter or something like that but I think I might screw it up even more. Thanks in advance.

 

[webworkings]

Well if the charger is bad, even though you might not see the damage, and isn't getting the device enough power to both charge it and run it, then this can happen.

Try the following and see if it will turn on.

1. First make sure the device has been charged. (If possible.)
2. Unplug your charger cord.
3. Remove the battery.
4. Press and hold the "Power" button for 30 seconds and see if the device will turn on.
5. If it does, great, now plug back in the power/charger cord. (If it didn't turn on without the cord in, it should turn on once you it is in. Yes sometimes they will turn on, or try to turn on, even with nothing attached/plugged in.)
6. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop.

Should that not be the problem, then check the battery to see if it needs replacing.