Battery not detected

[pythonisok]

Hello I'm having an issue with my DELL Inspiron 3542, its battery is not detected and I'm constantly getting this error as well " Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature" Here are the things I have tried so far: Turning off laptop and disconnecting battery, tried support diagnostics with no results. Anyone know what's the issue?

 

[webworkings]

Have you run any temperature monitoring to see if it is in fact overheating or anything else along with it?

 

[pythonisok]

Have you run any temperature monitoring to see if it is in fact overheating or anything else along with it?

Here are my current temps. https/imgur.com/a/A3s6C3c

 

[webworkings]

Is this the original battery or one you installed later? Also, the charger, is it the original or a different one?

 

[pythonisok]

Is this the original battery or one you installed later? Also, the charger, is it the original or a different one?

The battery is the original one and right now i'm currently using a different AC Adapter.

 

[webworkings]

OK, the different adapter, is it the exact same specs as the original? Or is anything different. I ask because if anything is different it could cause quite a bit of damage.

 

[pythonisok]

OK, the different adapter, is it the exact same specs as the original? Or is anything different. I ask because if anything is different it could cause quite a bit of damage.

The Adapter that i'm using is actually a different one from the original, completely different specs. Old one was a stock dell adapter and right now the one i'm using a nonbrand adapter.

 

[webworkings]

Than that could be the cause of your problem. Brand isn't always the issue, but if the specs are different than the original, then it will do damage.

 

[pythonisok]

Than that could be the cause of your problem. Brand isn't always the issue, but if the specs are different than the original, then it will do damage.

One more thing to add, I tried testing the battery in bios and got an error. I'm not sure if the battery is just dead or as you say the adapter could be the issue.

 

[webworkings]

Well using an adapter that isn't the correct specs for your device will damage the battery, and possibly more, over time, if not immediately. So I would have the battery checked first and if necessary check the laptop power and motherboard. Also, get the correct adapter if you plan to keep using that device.