Solved! Beats Solo 3 audio problem

Apr 27, 2019
Hello everyone, Thank you for reading this message. I am posting it because i am having a very strange problem with my solo 3 headphones by beats. The problem is that my left ear is sometimes disconnecting or stops from working, and when it does stop, a hard tap will often make it work back. If the tap doesn't make it work, i found another way to make it work for a little while, the resolution consists of using windows sounds test in the sound settings. I right click my beats headphones in playback in the sound settings and click test which plays a strong sound one by one in each ear side, and suddenly after unavailability, the left ear plays the the test sound. This doesn't completely solve the problem because after a while or if i stop using the headphones and put them down at my desk, reusing it makes the left side unavailable again. At first i thought it was a wire problem but what makes it weird is that the sound test makes it work again. Is there anyone that can help me with my problem? Thank you very much.