[citation][nom]iboomer[/nom]Ever been in a customer service situation, either on the phone or in person, with someone needing something done with their computer?@mchuf, they are providing something that many people want. They want you to pay for it. People in this society are lazy, lazy, LAZY. They will take the best deal they can get and do the least amount of work to get it.As long as they don't push it on me, when I go in to buy my PS3, 360, or Wii, then I don't give a rats arse if stupid people do stupid things.[/citation]
I disagree, if society can go from full-service gas stations to pump your own, then society can deal with needing to plug something in in order to get it to work. The issue here is that by even offering this "service", they make it sound like it doesn't happen anyway.
When something like this is as easy as a 4 word sentence, "It does this automatically", then they should be ethically inclined enough to say it. People go to services like these because they are trusting the staff to provide something that they otherwise cannot do themselves. This is purely them taking advantage of people that can't tell the difference between what the vendor can provide for them and what it does automatically anyway.
I wonder if Sony will come back and hit Best Buy for this?