These errors w/e.. I'm sure the people who tried to buy them new it could be a waiste of time, but figured they might as well cross their fingers and hope for the best, specially since it's not like their gonna be out of anything. I would've if I would've known.
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Blessedman
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- May 29, 2001
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Who knows some might slip through the system. Like if it were possible to do a store pick up. Let them try and come to my house and tell me there was an error!
omnimodis78
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- Oct 7, 2008
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There's a lot of perceptions going on here - some say it's the law some say it's not. I don' know. The fact of the matter is that if you already paid for a product, that means that the terms of the contract have been fulfilled, so how can bestbuy then retract the contract by imposing a refund on a legitimate transaction. Yes, this was a mistake, but sh-t happens and this is the cost of doing business. If anything, they should offer a $150 gift card to all customers they 'mistakenly tricked'.
shamanwraith2
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- Aug 7, 2009
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I deal with people who want to take advantage of every little mistake they can find, such as dannyaa. His train of thought makes me sick. He doesn't care that a mistake like this cost someone their job. There is a bait-and-switch law. It provides for such typos(as stated above). Almost every ad I see now has a clause at the bottom stating that such typos need not be honored. Best Buy even put such a clause in the buyer's agreement. Since the product was never delivered to these people, BestBuy has the right to refuse their money and issued a refund. Its as simple as that, really. In a brick & mortar store, things might be different in that the first customer to request the obviously mismarked item might get it for the price. Although, that is only for good customer service reasons. A disclaimer would soon be posted afterward and all other requests declined. They are not obligated to honor it. The customers that were 'mistakenly tricked' were only fooling themselves by not reading what they agreed to.
[citation][nom]blazeorangeman[/nom]I work at best buy and I have to deal with you freakin idiots on a regular basis! "Hey man give this to me for free" "no you retard" "ah this is a bait and switch" "here let me show you the ad in which it says 'limited quantities, one per household, etc.' I'm sorry you waited till Friday to come in and get this and the ad came out Sunday dickweed and we are out of stock." Use something called common sense, or your brain for crying out loud! Do some research before you come in, and for crying out loud don't piss and moan about not getting 300% off when you found it cheaper on ebay (and yes I've had customers ask me if we price match eBay). Go play in the middle of the road.[/citation]
And a lot of people have to deal with dirt bag Best Buy employees that are dickweeds when the customer is upset because frequently on Sunday morning when the store opens and there is only one of the items or no stock of the sale item; but, magically the next week after the sale the shelf is stocked full of the item. Happens regularly at the local Best Buy and I think customers should be annoyed.
And a lot of people have to deal with dirt bag Best Buy employees that are dickweeds when the customer is upset because frequently on Sunday morning when the store opens and there is only one of the items or no stock of the sale item; but, magically the next week after the sale the shelf is stocked full of the item. Happens regularly at the local Best Buy and I think customers should be annoyed.
At least it's not CompUSA where they'd ship 3 of some special to each store.. and the store manager would buy them and have them in his car before the doors opened.
I like the implication that if thousands of people had only ordered one each they might have honored the price. Funny guy.
I like the implication that if thousands of people had only ordered one each they might have honored the price. Funny guy.
hakesterman
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- Oct 6, 2008
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Sorry Folks, they don't have to honor typo errors. They have a legal disclaimer on their web page that states they will not honor typeo errors and that they have the right to cansel any order that was sold as an error in advertising. You can rant and rave all you want but at the end of the day it's just a pipe dream.
enforcer22
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- Sep 10, 2006
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[citation][nom]nachowarrior[/nom]I saw this on their website, it was not specified that it's "online only" went to the store because i couldn't order it, at which point i was told that it was in stock and they'd sell it to me for 1400. Classic bait and switch. illegal. I filed a formal complaint with the BBB.[/citation]
yeah cuz anyone actualy gives a shit what the BBB says. Since they cant do anything to bestbuy aside put a you had a complaint on thier BBB record assuming they are even members of it. you sure showed them!
yeah cuz anyone actualy gives a shit what the BBB says. Since they cant do anything to bestbuy aside put a you had a complaint on thier BBB record assuming they are even members of it. you sure showed them!
TheZander
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- Feb 22, 2009
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[citation][nom]gimpy1[/nom]I like how a lot of people say what the law is, but they have no clue. This the law (in the US): Once you have a contract (like you paid online) if there is a material mistake of fact (like the wrong price), no contract is formed if the other party knew or should have known of the mistake. "Should have known" means a reasonable person would have figured it out. $10 for a 52" LCD, that is clearly a mistake.BTW, a mislabeled item (pre-purchase) is also not binding. Many courts have held that a price tag is not an offer, but an "offer to deal." This means that when you take the item to the register you are offering to buy for the list price, then the retailer accepts. At that point, it is binding. Stores that honor the wrong price do so for good customer service.The law makes sense. We as a society don't want people making a windfall because of a simple error. If you want a TV, get a job.[/citation]
Your hit the nail on the head. Quit bellyaching about this and get real. Best Buy still employs HUMAN BEINGS. To think that you're really going to get a TV for $10 shows how STUPID YOU ARE. If you don't know that $10 for a 52" is a flat panel is a pricing mistake, try to turn your brian on and think about it. And when you KNOW it's a pricing error, there IS NO CONTRACT. Whether it's a computer glitch or a human mistake, it's still an error. I don't blame you for trying, but I do think it's ridiculous to whine and moan about Best Buy being deceptive afterwards.
You were deceiving YOURSELF if you really thought you were going to get this TV for $10.
Certain types of intentional misconduct, bait and switch, and deceptive advertising should be penalized, but when something is an obvious mistake, then it's just that - A MISTAKE. Have you ever made a mistake? Would you rather have it slapped back in your face or would you rather have someone forgive you?
This is NOT "classic bait and switch." You are out a few minutes of your time in the comforts of your home, not a 15 minute inconvenient drive to a car lot or store sale for nothing. Big difference.
Your hit the nail on the head. Quit bellyaching about this and get real. Best Buy still employs HUMAN BEINGS. To think that you're really going to get a TV for $10 shows how STUPID YOU ARE. If you don't know that $10 for a 52" is a flat panel is a pricing mistake, try to turn your brian on and think about it. And when you KNOW it's a pricing error, there IS NO CONTRACT. Whether it's a computer glitch or a human mistake, it's still an error. I don't blame you for trying, but I do think it's ridiculous to whine and moan about Best Buy being deceptive afterwards.
You were deceiving YOURSELF if you really thought you were going to get this TV for $10.
Certain types of intentional misconduct, bait and switch, and deceptive advertising should be penalized, but when something is an obvious mistake, then it's just that - A MISTAKE. Have you ever made a mistake? Would you rather have it slapped back in your face or would you rather have someone forgive you?
This is NOT "classic bait and switch." You are out a few minutes of your time in the comforts of your home, not a 15 minute inconvenient drive to a car lot or store sale for nothing. Big difference.
john3k
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- Aug 14, 2009
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I actually placed an order myself when this mistake happened, but absolutely was not expecting Best Buy to honor it. I mean, really, no one can seriously expect Best Buy to honor clearly what was a mistake.
One of the sites I read a couple of times a day to get good deals is: http://www.uberi.com
I do highly recommend it. A few months ago I found out about a less-ridiculous deal of 22" LCD Monitors for about $60 shipped through uberi.com and bought 3. Surprisingly, Best Buy honored it. I was rather happy with it.
Anyway, seriously, who could expect Best Buy to honor this price mistake in this case.
As for uberi.com, I recommend checking out its Amazon discount table and the "filler item" finder too to get free shipping. It's kind of amusing.
One of the sites I read a couple of times a day to get good deals is: http://www.uberi.com
I do highly recommend it. A few months ago I found out about a less-ridiculous deal of 22" LCD Monitors for about $60 shipped through uberi.com and bought 3. Surprisingly, Best Buy honored it. I was rather happy with it.
Anyway, seriously, who could expect Best Buy to honor this price mistake in this case.
As for uberi.com, I recommend checking out its Amazon discount table and the "filler item" finder too to get free shipping. It's kind of amusing.
john3k
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- Aug 14, 2009
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I actually placed an order myself when this mistake happened, but absolutely was not expecting Best Buy to honor it. I mean, really, no one can seriously expect Best Buy to honor clearly what was a mistake.
One of the sites I read a couple of times a day to get good deals is: http://www.uberi.com
I do highly recommend it. A few months ago I found out about a less-ridiculous deal of 22" LCD Monitors for about $60 shipped through uberi.com and bought 3. Surprisingly, Best Buy honored it. I was rather happy with it.
Anyway, seriously, who could expect Best Buy to honor this price mistake in this case.
As for uberi.com, I recommend checking out its Amazon discount table and the "filler item" finder too to get free shipping. It's kind of amusing.
One of the sites I read a couple of times a day to get good deals is: http://www.uberi.com
I do highly recommend it. A few months ago I found out about a less-ridiculous deal of 22" LCD Monitors for about $60 shipped through uberi.com and bought 3. Surprisingly, Best Buy honored it. I was rather happy with it.
Anyway, seriously, who could expect Best Buy to honor this price mistake in this case.
As for uberi.com, I recommend checking out its Amazon discount table and the "filler item" finder too to get free shipping. It's kind of amusing.
Hey, cheaptards.
Most countries will not force companies to honour pricing errors like this, as the price is usually construed as "an invitation to buy", not the actual sale price. Of course, to have an incorrect price on every item at all times would not be construed as "an invitation to buy" but fraudulent advertising, although this is not the case here.
There is also the provision in law in most western countries that when a drastic pricing error occurs, e.g. a $3000 TV advertised for £10, then this is obviously a mistake and not a special offer, and the consumer should query this, not assume that it is a genuine bargain - the law assumes that the consumer is not so stupid so as not to be able to differentiate between a mistake and a bargain.
If the $3000 TV was advertised, mistakenly, at $1500, then this is much less likely to be construed as a mistake by the consumer - and the price much more likely to be enforced by the relevant bodies.
Crackheads sell 52" TV's for $10, not major retailers. If you want a 52" TV then go visit your local addict.
Most countries will not force companies to honour pricing errors like this, as the price is usually construed as "an invitation to buy", not the actual sale price. Of course, to have an incorrect price on every item at all times would not be construed as "an invitation to buy" but fraudulent advertising, although this is not the case here.
There is also the provision in law in most western countries that when a drastic pricing error occurs, e.g. a $3000 TV advertised for £10, then this is obviously a mistake and not a special offer, and the consumer should query this, not assume that it is a genuine bargain - the law assumes that the consumer is not so stupid so as not to be able to differentiate between a mistake and a bargain.
If the $3000 TV was advertised, mistakenly, at $1500, then this is much less likely to be construed as a mistake by the consumer - and the price much more likely to be enforced by the relevant bodies.
Crackheads sell 52" TV's for $10, not major retailers. If you want a 52" TV then go visit your local addict.
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Businesses need to honor their mistakes. Just like how employees need to take responsibility for their screw-ups, businesses need to that as well.
Onus
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[citation][nom]dannyaa[/nom]Hey genius, notice what happen with Dell? This is because it is ILLEGAL not to follow through on an advertised price - EVEN if it was a typo. I, and others, have gotten many things on these errors for cheap. I've gotten a $120 item for $12 at Best Buy. They tell you it is an error, and you tell them too bad, it is law. And they have to honor it.Where it is tricky here is since it was online and the discount was HUGE. But legally they have to honor the price. I am sure there will be legal intervention with this and perhaps even a court case.I'm sure none of these people thought "wow what a great deal" but rather "wow let's take advantage of this error because they have to honor it by law!"[/citation]
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The law is supposed to be based on the theory of how a "Reasonable Man" would act. No "Reasonable Man" could expect to get a 52" TV for $9.99. Had someone misread a 7 as a 1 and keyed "$1,199" instead of "1,799," then you'd have a case. Whatever you think of Best Buy, hopefully they will prevail. Dell got raped by politicians interested in getting votes, not in doing the Right Thing. All their prices might be just a tiny bit higher now because of that. And so it goes. Do we let the consequences fall to the idiots who acted unreasonably, or do we compel others by force to accept that responsibility?
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The law is supposed to be based on the theory of how a "Reasonable Man" would act. No "Reasonable Man" could expect to get a 52" TV for $9.99. Had someone misread a 7 as a 1 and keyed "$1,199" instead of "1,799," then you'd have a case. Whatever you think of Best Buy, hopefully they will prevail. Dell got raped by politicians interested in getting votes, not in doing the Right Thing. All their prices might be just a tiny bit higher now because of that. And so it goes. Do we let the consequences fall to the idiots who acted unreasonably, or do we compel others by force to accept that responsibility?
Onus
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- Jan 27, 2006
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[citation][nom]eddieroolz[/nom]Businesses need to honor their mistakes. Just like how employees need to take responsibility for their screw-ups, businesses need to that as well.[/citation]
In this case, we don't even know where the mistake was. Did a disgruntled employee do it on purpose? Was it an error in a script that was pulling prices out of an array? Was the site hacked? There is not enough information to know how that obviously incorrect price was posted. Anyone with half a clue would recognize it as a mistake.
Consumerism won't be the downfall of Western Society, but an attitude of entitlement sure will.
In this case, we don't even know where the mistake was. Did a disgruntled employee do it on purpose? Was it an error in a script that was pulling prices out of an array? Was the site hacked? There is not enough information to know how that obviously incorrect price was posted. Anyone with half a clue would recognize it as a mistake.
Consumerism won't be the downfall of Western Society, but an attitude of entitlement sure will.
I always pounce on deals like this. Worst case scenario is you get a refund or your card never gets charged but the best case scenario is you get a badass TV for pocket change. What if the courts force them to sell it for the advertised price? What if my order slips through the cancellation and the TV arrives on my door step? It's a low risk extremely high reward scenario.
AdamB5000
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- Jan 24, 2006
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[citation][nom]nachowarrior[/nom]I saw this on their website, it was not specified that it's "online only" went to the store because i couldn't order it, at which point i was told that it was in stock and they'd sell it to me for 1400. Classic bait and switch. illegal. I filed a formal complaint with the BBB.[/citation]
Big chain companies don't do a "classic bait and switch." They do the classic "we're gonna rape you on the cost of accessories."
You filed a formal complaint with the BBB over what is an obvious pricing error? Get a life. Stop wasting peoples' time.
Big chain companies don't do a "classic bait and switch." They do the classic "we're gonna rape you on the cost of accessories."
You filed a formal complaint with the BBB over what is an obvious pricing error? Get a life. Stop wasting peoples' time.
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