Verizon's XL plan is a scam...a true bait and switch. Just switched to their XL plan in mid-November 2015. Promised 12GB data for $80 per month with a $20 per line access fee for a total of $160 per month for 4 phones. Just called them as the bill has been incorrect since signing up showing a $40 per line access fee per month not the $20 fee per line. After 85 minutes on the phone with Verizon customer service with much of the time on hold, was told by the supervisor that the $20 line access fee was a mistake on their part and we should look at page 17 of our bill that explains they are correcting their error and charging $40 instead. Looking to file an FCC complaint on this. If there's another route we should take we would love advice. This is just so infuriating to have such a large company advertise their new and improved plans since August 2015 to have this rip-off happen.
I had the WORST experience with Cricket. Placed my order online, they billed me, and the phone never came. They debited my account, credited it, then debited it again. When I called, because I hadn't written down the order number(because on the order confirmation page it says "don't have a pen, don't worry, we'll send you an email with your order number....which never came) they couldn't look up anything. I got bumped from department to department and person to person, all the while they talked to me off those scripts they use. They literally made it my, the customer, responsibility to supply a way for them to look up my order that was based on their system. Not something I could tell them about myself.They said without the order number, their was absolutely nothing they could do, though they could charge me $160. Finally they told me to dispute it with my bank. It was the most frustrating customer service experience I've ever had and I will never subject myself to risking that kind of absurdity again.
I think best cell phone that is popularly known to a smartphone these days plan should consider the budget of your phone first. If you are not getting back your product after placing it online then you have right to lodge a complaint against it.
The info on Straight talks network in this article is inaccurate. Straight Talk works on Verizon, AT&T, Sprint, and TMobile towers depending on which sim you use from the activation kit. With that added info it makes it a no contest and over all best value in wireless 10 GB of high speed data on nations best network unlimited national calling and texts for $55 per month is the best over all value / deal in wireless right now.
To be fair to Tom's Guide, they probably test the networks in highly populated areas with good coverage. Assuming all of them have great coverage while testing, they will most likely perform better than Cricket because Cricket throttles download and upload speeds to 8mbps and 4mbps respectively. So, all they have to do to "perform better" is beat those speeds.
How low can you go? First rule: Get a land line. Use it 90% when your at home. Second Rule: T-Mobile prepaid with the cheapest phone you can find. Put $100 (1,000 min) on it and be frugal how you use the minutes. When you roll over towards the end of your year they will give you an additional 18 % in time. You are now a Gold Standing Customer. Go figure! T-Mobile now has a $30 a month plan: Unlimited text and data and 100 minutes of talk. Now use all your extra savings and time and go live life. Or give all your money to your service provider for which they in return will give you cancer, you die, they get rich. Your choice.
Seems like common sense to me but then common sense isn't common.
I visited my local Cricket Wireless store on May 12th 2016. I told the store clerk that I'm flying out to jamaica and would like to make calls from Jamaica to Louisiana. He said we can do that and the international plan is $15. I was unable to make any calls. I contacted Cricket while in Jamaica was told to go into a Cricket store in Jamaica after being transferred several times. That call to the U.S. cost $3 per minute which lasted 10 minutes. I contacted Cricket and went into the store after I arrived back home from vacation. I was told the international plan is only good for calling to Jamaica and they refused to credit my account.
Straight talk with AT&T does not have visual voicemail and to make it even worse, they block using a 3rd party visual voice mail app.
Cricket only pushes OS updates to a very small number of phones, my son has a Galaxy 5 active that is still stuck on 4.4.2 because Cricket doesn't update that phone and Samsung does not have a downloadable update for it, so he has to sign up for AT&T prepaid to get the OS updated, for the few dollars he saves with Cricket I think he will probably just stay with AT&T prepaid.
Boost is great, it's super cheap and they are quite helpful, the downside is that it is Sprint UGH.
Leaving out Consumer Cellular is simply silly. Great plans, bring your own unlocked (no charge SIM) and the best customer service in the business. Consumer Cellular uses the AT&T network for excellent coverage nation-wide.
Your article says about T-Mobile, "For families, the carrier charges $70 for the first line, $50 for the second and $30 for each subsequent line up to eight lines. That would mean a family of four would pay $160."