Black screen cursor

Ayoub_2

Commendable
Sep 16, 2016
4
0
1,510
So i have this asus laptop , Yesterday i ran some windows updates and after restarting my laptop it said " Your PC ran into some problems it needs to restart " . After restarting it said " Preparing automatic repair " and went into a black screen . i tried booting in safe mode but it doesnt work . Then i gave up and tried to format it using a win 7 CD , But i still get a black screen with a cursor . I dont know if its a virus or a Hard drive failure , i tried everything on every forum and it still dont work . Help me Please.
PS : The battery light keep flickering and the charger is not plugged in
 
Solution
Try this....

Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads.

1. Press "Shift" repeatedly until the "sticky keys" window shows up.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either...

Ayoub_2

Commendable
Sep 16, 2016
4
0
1,510
MERGED QUESTION
Question from Ayoub_2 : "Black Screen With cursor"

So i have this asus laptop , Yesterday i ran some windows updates and after restarting my laptop it said " Your PC ran into some problems it needs to restart " . After restarting it said " Preparing automatic repair " and went into a black screen . i tried booting in safe mode but it doesnt work . Then i gave up and tried to format it using a win 7 CD , But i still get a black screen with a cursor . I dont know if its a virus or a Hard drive failure , i tried everything on every forum and it still dont work . Help me Please.
PS : The battery light keep flickering and the charger is not plugged in
 
Try this....

Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads.

1. Press "Shift" repeatedly until the "sticky keys" window shows up.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.


If that doesn't work, you can try the following...

You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show.


If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.)

Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in....

SFC /SCANNOW

It will do a file check.

To learn more about "SFC" visit this link at Microsoft... https://support.microsoft.com/en-us/kb/929833
 
Solution