If the external monitor is working fine, but the attached one isn't, then there is either a problem with the display, a probably with the cable that connects it, or it is possible they are using two different GPUs and the one is malfunctioning.
If under warranty, I would contact the manufacturer. If not, try a local tech.
If the external monitor is working fine, but the attached one isn't, then there is either a problem with the display, a probably with the cable that connects it, or it is possible they are using two different GPUs and the one is malfunctioning.
If under warranty, I would contact the manufacturer. If not, try a local tech.