Blockbuster used to have a 3-at-a-time plan for $17 and a 4-at-a-time plan for around $23. Then they got rid of the 4-at-a-time plan and bumped up the price of the 3-at-a-time plan to $37, more than double.
I was a customer of theirs for several years, I even paid the increased prices hoping that the service would improve. What BS!!!
Alongside having a poor choice of titles, horrendous wait times for their online orders, and outrageous price increases, they sent me the wrong DVD 6 times in a row, kept sending me 2 discs in the mail when I was paying for three, and made no efforts whatsoever to make my experience with them a pleasant one.
When I complained about all this to their management, they gave me two weeks free... and then kept on messing up my deliveries, sending the wrong discs, broken discs, and I kept getting only 2 discs in the mailbox when I should have been receiving three.
All this from a company that wouldn't even acknowledge their mistakes, much less correct them. They increase the prices more than double, downgrade their service, and expect to be profitable with happy customers? I dumped Blockbuster at the end of my month, called my credit card company and got the $37 returned.
There was a time when I was extremely satisfied with Blockbuster, would cheerfully pay their rates and their local store worked great for me, but I will never be their customer again. Their service has become so poor and so expensive it's worse than a bad joke. I hope they go under.