I have a Samsung smart TV and a dvd device to play DVDs on my TV.
I recently purchased a DVD rom
documentary from 2000. I wasted 2 hours on chat with a Samsung rep troubleshooting why the picture quality of the disc is so poor. No problem with the audio. Is it because the discs came out in 2000 before HD and 4k TV? The documentary means a lot to me but the visual quality is so poor I am seriously considering returning it and getting a refund. My Tv and DVD work fine.
The problem is the disc. I saw the same documentary on my pc on youtube and it was much sharper
and clear. I don’t know what the resolution of the disc is. The Samsung rep said it would be on the box or DVD. I couldn’t find it.
Can someone please help me before I have to return it. And I’d rather not return it.
I recently purchased a DVD rom
documentary from 2000. I wasted 2 hours on chat with a Samsung rep troubleshooting why the picture quality of the disc is so poor. No problem with the audio. Is it because the discs came out in 2000 before HD and 4k TV? The documentary means a lot to me but the visual quality is so poor I am seriously considering returning it and getting a refund. My Tv and DVD work fine.
The problem is the disc. I saw the same documentary on my pc on youtube and it was much sharper
and clear. I don’t know what the resolution of the disc is. The Samsung rep said it would be on the box or DVD. I couldn’t find it.
Can someone please help me before I have to return it. And I’d rather not return it.