both shift keys have stopped working on my HP Pavillion G6 laptop


Jun 8, 2015
both shift keys have stopped working on my HP Pavillion G6 laptop rather suddenly, unable to fix it and feel that this is an important button to have


Mar 8, 2011
Hi ErinMcG,
Keyboard repair is included under the manufactures warranty.
Call HP 800 474 6836 if you are still having issues.
Cheron / SoMeAm
Social Media Ambassador
Hewlett Packard Company
Thread starter Similar threads Forum Replies Date
Kyle Candize Laptop Tech Support 0
M Laptop Tech Support 1
Adhary Laptop Tech Support 0
D Laptop Tech Support 3
Xandersuys Laptop Tech Support 3
J Laptop Tech Support 1
K Laptop Tech Support 0
D Laptop Tech Support 1
T Laptop Tech Support 3
H Laptop Tech Support 2
J Laptop Tech Support 1
R Laptop Tech Support 1
J Laptop Tech Support 1
D Laptop Tech Support 1
G Laptop Tech Support 1
A Laptop Tech Support 1
V Laptop Tech Support 1
R Laptop Tech Support 1
F Laptop Tech Support 3
S Laptop Tech Support 1
Similar threads
Question My laptop key doesn't work unless I press shift alongside it.
Solved! Shift key is activated with mouse scrolling
Question HELP! my right SHIFT key is change to auto paste option
Solved! key won't work unless holding shift
Question Q key only works when pressing shift
Solved! Windows 10 | Left Shift reduces volume, Right Shift toggle mute and Left Ctrl toggle airplane mode
Question Acer laptop keyboard will not type as the Alt or the Shift or the Shift key gets locked
Solved! Laptop Keyboard Shift Keys are Unreliable; Worth Purchasing a New PC?
Solved! shift keys are not working - newly installed ssd drive and windows 10
Shift+4 and shift+6 not working (read description)
Solved! When i want to write any capital word with pressing my keyboard left shift button it doesn't write the capital word why?
Solved! Keyboard key not working without pressing shift
Solved! Im typing shift +" this and it print @ how to solve it?
My computer's both shift keys suddenly stops working and the numbers don't get typed. Also everything gets selected if my c
How to stop working shift key without pressing
My acergateway 4250s keyboard is not working....some keys like Fn,ctrl, and shift like keys are suddenly stop working
both shift keys stopped working, and the sticky keys box is unticked.
Shift keys just stopped spilling, dropping Etc of my Toshiba laptop
my shift key stopped working, and my laptop is an Aspire V5. Help me please i used passmark keyboard test and it couldnt detec
Hp probook 4320s shift keys stop working(not the sticky keys problem)