Bought laptop from hawk shop locked self out

JeffNleighanna

Commendable
Aug 14, 2016
1
0
1,510
so I bought an Asus notebook laptop from a Hotshot they did not give me a USB restore device and it does not have a CD drive how can I factory reset it so I can get back into my computer since I have forgotten my password it's a asus x502c
 
Solution


For any used PC, your first move should be a full wipe and reinstall of the OS.
If the store did not give you the necessary bits to do this, they did not sell you a valid OS. Time to buy your own.


Does it have a factory restore option when you boot it? If not, you need to find a Windows disk and use the key on the laptop to activate it. Disk and key have to match versions.
 

USAFRet

Illustrious
Moderator


For any used PC, your first move should be a full wipe and reinstall of the OS.
If the store did not give you the necessary bits to do this, they did not sell you a valid OS. Time to buy your own.
 
Solution