Brand New HP Laptop Creating Scratching like Sound

Ruz

Honorable
Dec 10, 2013
1
0
10,510
I have received my HP Pavilion 15-e047sa core i5 laptop last week. The laptop is great, BUT I can hear a scratching like sound all the time since its first run which really worries me. It's hard to describe the sound but I am guessing it may be from the hard drive. Because the sound gets bit louder when there is more task going on. Please suggest what to do. Should I send it back or can be fixed with some software upgrade? I have included a link of the sound from the laptop which I recored using my cellphone. :(

Laptop Sound


Thanks in advance.
 

ldewitt

Honorable
Sep 27, 2013
78
0
10,610
Its most likely the hard drive, mechanical hard drives to make noise but if its really loud then that hard drive might be failing.