built in Microphone not working with earphones

[aashishkait]

I have lenovo ideapad 310 with conexant audio drivers!!! Bought in year 2017!!!

]Whenever I connect my earphones to my laptop, the built in microphone of laptop stops working!!! And when I unplug my earphones it starts working again !!! It was all good before!!! At that time I was able to use my earphone and built in mic of my laptop for recording videos!!

Please help me!!!

 

[helpstar]

deactivate automatic driver updates in windows and reinstall the latest audio drivers

choose in record devices of window your built in mic as default record device

 

[aashishkait]

Well i updated my audio drivers from lenovo site and in-built microphones are selected as default!!! but it still didn't work with earphones plugged!! By the way I have windows10 pro 64bit!!!

Is it something to do with that!!

Thank u!!

 

[helpstar]

audio driver version 8.66.46.55 installed?

https/pcsupport.lenovo.com/de/de/troubleshoot/lpt000366

did it work before with other headphones?
could be that your current headphones use 4pins and the others just 3pins

eventually you can set windows/audio driver from headset to headphone

 

[aashishkait]

I installed the latest drivers and i am still using my 3 stripe earphones that i was using before but the problem is still there!!

i have been using both my in built mic and earphones together!!
But suddenly they don"t work together!!

 

[helpstar]

then it´s a driver thing to set. Maybe jack detection / sensing or similar in the audiomanager of the driver

 

[aashishkait]

I am still waiting!!!

 

[helpstar]

me too!!! exclamation marks won´t get you closer to the solution

take a picture like:
http/i.imgur.com/HgCGYTP.png

upload it to an free image hoster and post the link of it

maybe this helps:
https/www.youtube.com/watch?v=iU5sy_f17mk