Two users on same laptop, both use google chrome for games, both play zynga games - one is okay other has msg pop-up stating that the adobe flash needs to be enabled. already enabled and game setting as 'allowed' yet still won't allow game to be played. this user wants to delete everything and start completely over. Wonder if having the modem for the package (phone, TV and Internet) has anything to do with this issue? Need answer ASAP. Thanks.