Can you help me describe my laptop?

[FarrelTRS]

My laptop is HP 14-D002TX...

All i know, the laptop has a dedicated graphic card, the Nvidia GeForce 820M with 2 Gbytes of Video Ram...

Now, i want to know about:

- how much Ram does the laptop can handle for the maximum power of the motherboard? (I dont know is it wrong or correct, is it maximum is 4 Gbytes?)

- if the maximum ram is... [i dont know the maximum ram capacity], and i have 2 slots, can i put 2 maximum ram on 2 slots? So, it will be 8 Gbytes [I'm worried if it's gonna overloaded]

Hope you can help me with this questions, and that would be great! 😉

 

[kanewolf]

I see conflicting info on HP's website. This page says 4GB -- https/support.hp.com/my-en/document/c04074953 But that might be the default amount. The service manual -- http/h10032.www1.hp.com/ctg/Manual/c04018268 seems to show two DIMM slots and a max of 16GB RAM.
If it were me, I would unplug the unit, and remove the battery. Then open the service door and look. See if there are two DIMM slots.
The HP service manual lists these three part numbers for memory
8-GB (PC3L, 12800, 1600-MHz) 693374-001
4-GB (PC3L, 12800, 1600-MHz) 691740-001
2-GB (PC3L, 12800, 1600-MHz) 691739-001

 

[amigafan]

You can also try the free tool Speccy which should display this info.

 

[FarrelTRS]

I see conflicting info on HP's website. This page says 4GB -- https/support.hp.com/my-en/document/c04074953 But that might be the default amount. The service manual -- http/h10032.www1.hp.com/ctg/Manual/c04018268 seems to show two DIMM slots and a max of 16GB RAM.
If it were me, I would unplug the unit, and remove the battery. Then open the service door and look. See if there are two DIMM slots.
The HP service manual lists these three part numbers for memory
8-GB (PC3L, 12800, 1600-MHz) 693374-001
4-GB (PC3L, 12800, 1600-MHz) 691740-001
2-GB (PC3L, 12800, 1600-MHz) 691739-001

now, i see a 2 gb of ram on my laptop, can i put a 8 gb of ram on the second slot? And, can i put a ram type of PC3 12800, 1600 mhz? (Not PC3L)

 

[kanewolf]

I doubt it. The "L" is low voltage. You are going to need the "L".

 

[FarrelTRS]

I doubt it. The "L" is low voltage. You are going to need the "L".

okay then... Anyway, thanks for the big help! Now i inow what to buy for my laptop because of the informations that had given by you! Once again, thanks for the big help! 😉

Edit: oh yeah... I forgot to ask you this...

What is this >>> 693374-001(it's the 8 gb part) number on the info you gave me? Can you tell me about more please?

 

[kanewolf]

I doubt it. The "L" is low voltage. You are going to need the "L".

okay then... Anyway, thanks for the big help! Now i inow what to buy for my laptop because of the informations that had given by you! Once again, thanks for the big help! 😉

Edit: oh yeah... I forgot to ask you this...

What is this >>> 693374-001(it's the 8 gb part) number on the info you gave me? Can you tell me about more please?

That is HP's part number for that memory