cannot access browsers

[David00123]

i'm using Dell laptop..
my lap is showing network connection but i cannot access any browsing applications such as chrome,mozilla etc.,,
chrome is opening when my lap is connected to wifi connection..but i can't access when my lap is connected to my LAN connection

 

[TechyInAZ]

Is your lan connection disabled? or do you have a static IP address on the LAN connection? If so try changing it to DHCP and make sure it's enabled.

 

[Laptop_Nerd]

Hi David,

When you say you can't access your browsers does that mean they wont open or they wont connect to the internet and will give you a message saying page cannot be displayed?

If you can still open your browser please try resetting Internet Explorer.
1. Open Internet Explorer then click on Tools or the icon that looks like a gear on the top right corner.
2. Select Internet Options and once open go to the tab that says Advanced
3. In Advanced you'll see a Reset button click on it and wait until it finish resetting your IE.
4. Once done please close everything out and try checking if you would be able to connect to the internet.

 

[David00123]

Is your lan connection disabled? or do you have a static IP address on the LAN connection? If so try changing it to DHCP and make sure it's enabled.

it is not disabled
it is showing an active network
but i cant access any browser or application based on internet