Cannot logon to my computer

[AntsGrl]

My laptop is password protected and for the last 3 months ive been trying to log on to my computer but it keeps saying" the user profile service failed the logon user profile cannot be loaded" what does that mean?? and how do i get on to my computer??

 

[mc962]

Remember the password, or get your laptop maker/seller to help you out.

http/www.tomshardware.com/forum/57950-35-read-first