Can't access Google,Internet ex,no search engines.

10bears

Honorable
Jul 22, 2013
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Cant access any search engines.When I type in the web adress it just spins the loading circle slowly.It is connected to a router on a desk top with no symptoms. We have tried back up and restore but don't know what else to do.Daughter also has a laptop connected to router and it has no issues either..
It is an HP 2000 netbook that was bought new from Walmart about 3 months ago.Any suggestions?I think it should be returned ,it is insured.
Thanks for any input.
 

10bears

Honorable
Jul 22, 2013
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It is connected through a wireless modem.So I should unplug internet cable from the desk top and plug in the notebook?
 

10bears

Honorable
Jul 22, 2013
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Got daughter up to run a scan.Itlooks like a virus attacked it.We will probably return it.Thanks for your help though.
 

saint19

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Mar 20, 2009
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That was the idea....
 

10bears

Honorable
Jul 22, 2013
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Thank you so much for being one of those kind ofpeople who just want to help
 
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