cant hard reset my phone

Arjen41

Estimable
Apr 27, 2015
3
0
4,510
so i want to reset my old phone (lg e400), and all websites say that i have to press the on button/volume down button/ home button for 10 seconds or more. and i tried that and it does 2 things.
1. it just turns on.
2. nothing.

if someone knows how to reset my phone i would appreciate your help