I have a Toshiba Satellite C655-S5212 and I recently got a replacement WD5000BPKT hard drive. I expected the hard drive to already contain a copy of an OS so I put in the new drive and turned on my computer.
When I turned it on it gave a message that there was no bootable disk. So, I contacted WD customer support and they told me I would have to install a new OS.
I grab an old copy of Windows XP Pro and try to install it with the new drive. Everything seemed to be running smoothly until about 2 minutes into the installation I got a blue screen of death. I retried installing 2 more times to no avail.
Does this mean my computer is completely dead and I should trash it or is it a problem with the replacement drive?
Sorry in advance if there's any missing info that's needed or if it's in the wrong thread.
When I turned it on it gave a message that there was no bootable disk. So, I contacted WD customer support and they told me I would have to install a new OS.
I grab an old copy of Windows XP Pro and try to install it with the new drive. Everything seemed to be running smoothly until about 2 minutes into the installation I got a blue screen of death. I retried installing 2 more times to no avail.
Does this mean my computer is completely dead and I should trash it or is it a problem with the replacement drive?
Sorry in advance if there's any missing info that's needed or if it's in the wrong thread.