Can't install new OS

rlives

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Jun 26, 2013
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I have a Toshiba Satellite C655-S5212 and I recently got a replacement WD5000BPKT hard drive. I expected the hard drive to already contain a copy of an OS so I put in the new drive and turned on my computer.

When I turned it on it gave a message that there was no bootable disk. So, I contacted WD customer support and they told me I would have to install a new OS.

I grab an old copy of Windows XP Pro and try to install it with the new drive. Everything seemed to be running smoothly until about 2 minutes into the installation I got a blue screen of death. I retried installing 2 more times to no avail.

Does this mean my computer is completely dead and I should trash it or is it a problem with the replacement drive?

Sorry in advance if there's any missing info that's needed or if it's in the wrong thread.
 

rlives

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Jun 26, 2013
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It just tells me there was a problem and the computer shut down to prevent any damage. It goes on to tell me that I should check for viruses and to run CHKDSK /F I believe.
 

rlives

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Jun 26, 2013
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The stop code is 0x0000007B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)

 

rlives

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Jun 26, 2013
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I changed it to IDE and I've gotten to the OS setup page, so far it's running smoothly, thanks!
 

rlives

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Jun 26, 2013
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Sadly, when the installation was about to finish it was on a loading screen for about 4 hours until I turned it off even though it said the estimated time to finish was only 35 minutes. Is this just a matter of waiting or is it something else?

The loading bar said "Installing Devices"
 
4 hours is too long. Sounds like something got hung up when installing device drivers. Make sure your disc (if you're installing Windows from a CD) is clean and not scratched up, and you may want to run a utility to check the HDD for any errors, such as hdat2 (you will need to burn it to a disc or copy it to a USB stick, then boot off it).

hdat2 might seem a little technically overwhelming, but it's a darn fine program. There are others out there though you should be able to obtain that you can boot off of and run. :)
 

rlives

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Jun 26, 2013
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The CD wasn't damaged in any way and I doubt the HDD is damaged, but I'll try it later today and I'll get back to you. But thanks!