Cant run games well

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0
I have a new laptop with
16 Gb ram
4 GB AMD Radeon R5 M335 (on board intel Hd graphics 520)
i7 6500u @2.50 ghz 2.59 ghz
I cant even run CSGO on ultra low, where i reach about 20 FPS. IS there a way to dedicate more RAM to a program or is there a flaw in my computer?
What should I Do?
 

GrimThunder62

Estimable
Jul 16, 2015
10
0
4,570
3
Windows automatically allots RAM to the processes it needs it. Try uninstalling and reinstalling the game, making sure that all your drivers are up to date, and check that there isn't some other program on your computer eating memory up.
 

GrimThunder62

Estimable
Jul 16, 2015
10
0
4,570
3
Windows automatically allots RAM to the processes it needs it. Try uninstalling and reinstalling the game, making sure that all your drivers are up to date, and check that there isn't some other program on your computer eating memory up.
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0
"Windows automatically allots RAM to the processes it needs it. Try uninstalling and reinstalling the game, making sure that all your drivers are up to date, and check that there isn't some other program on your computer eating memory up."
Tries all those already didn't help
 

luca55533

Estimable
Dec 13, 2015
3
0
4,510
0
I don't think it's a problem of ram
If a game haven't enought ram, it will crash or it will stutter
I think your laptop is run that game with the integrated graphics and not with the radeon
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0

Ok then how do I make it run with the AMD card not intel
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0


That did not help. Resource monitor says im only using 4gb ram total, so is there a way to dedicate more ram to an application or something?
 

GrimThunder62

Estimable
Jul 16, 2015
10
0
4,570
3
I'll reiterate.


You can still try to set the priority levels through your task manager, but I highly doubt you will see any improvement.
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0

Yup that did not help
 

luca55533

Estimable
Dec 13, 2015
3
0
4,510
0


Mmm i have a stupid question... have you windows 10 64 bit or 32 bit?
Because 32 bit use only 4 GB of ram

Or maybe your PC is set to "power saver", check to the 'Control Panel'
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0

I mean dedicating ram not ram problems. Any suggestions?
 

GrimThunder62

Estimable
Jul 16, 2015
10
0
4,570
3
Again. Impossible.


Your problem is most likely not stemming from RAM, if you did what I told you about mdsched.exe.

Your computer is new, could be a hardware problem, could be what Luca said about power saving mode, etc.

If none of those help, go back to whoever gave you your brand new laptop, and get their support. Could be a faulty unit.
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0

Done some more testing. Only a problem in CSGO so I dont know whats going on.
 

GrimThunder62

Estimable
Jul 16, 2015
10
0
4,570
3
If it is just CS:GO then check your sound drivers, may seem unrelated, but they are the cause of a lot of problems, simply because CS:GO has a horrible sound system.

I assume you have also done as I suggested earlier and re-installed the game.
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0


How do I check sound drivers?
 

GrimThunder62

Estimable
Jul 16, 2015
10
0
4,570
3
Press "Windows Key" & "Pause/Break" at the same time, then select device manager from the menu that pops up. In this menu, you can click on a driver and have windows attempt to automatically search for an update. Double clicking should bring up the properties of each of the devices, and under the Driver tab, you will find all that you want to know.
 

Bobsleder

Estimable
Dec 13, 2015
14
0
4,560
0

WHere are the sound drivers? IS it the Realtek HD audio?
 

Csgo-Kasper

Commendable
Apr 12, 2016
2
0
1,510
0




 

Csgo-Kasper

Commendable
Apr 12, 2016
2
0
1,510
0
I bought exactly the same PC as you and get the same problem.
I aslo tried everything...
Did you finally fix the problem here? How did you do it?
 
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