Can't set up my samsung smart tv

Heidi_6

Commendable
Nov 21, 2016
1
0
1,510
I bought my son a Samsung smart tv for his 12th birthday. We can't seem to set the thing up. It connects to my network, but not the internet. I was on the phone all day long with Samsung, Comcast, Netgear and Best Buy. We finally had to exchange the tv for a new one. But we are having the same issue. I have tried the 8888 trick too many times to count and we can't ge t the thing to work. Do we have to have this opperating to watch reg tv or to game with x box? My son is in tears and I'm beyond frustrated right now. If there is a trick let me know, I'm ready to try anything right now. Thanks!!
 
Solution
You should only need to connect to the network for "smart features" (internet, streaming, apps etc)
To watch regular tv it should still have inputs for the hdmi and aerial leads etc...like any normal tv.
If it's connected to your network but not the internet sounds like a settings issue, something needs to be allowed or access requirements change?
You should be able to set up your regular channels and hook up your xbox without the need for the "smart" part of the setup.
Skip option?

What's the exact model # of the tv? Eg: UN40KU6290FXZA
Someone else here may have the same one, or similar, and know how to set up the internet part ;)

Jen_Sai

Commendable
Oct 30, 2016
95
0
1,660
You should only need to connect to the network for "smart features" (internet, streaming, apps etc)
To watch regular tv it should still have inputs for the hdmi and aerial leads etc...like any normal tv.
If it's connected to your network but not the internet sounds like a settings issue, something needs to be allowed or access requirements change?
You should be able to set up your regular channels and hook up your xbox without the need for the "smart" part of the setup.
Skip option?

What's the exact model # of the tv? Eg: UN40KU6290FXZA
Someone else here may have the same one, or similar, and know how to set up the internet part ;)
 
Solution