That sums it all up. Profits are up and so is my bill! Unfortunately in this land of freedom, I have only one wired option. Not switching to buggy satellite. Love the choices here in America. F*ck Comcast
No, the name change means a bunch of new decals for their subcontractors to plaster on their truck and new stationary for their customer complaint center. Those costs will of course be passed along to the fertilizer customers..... I mean XFINIKY
[citation][nom]marsax73[/nom]http/www.marketwatch.com/story/c [...] _news_stmpThat sums it all up. Profits are up and so is my bill! Unfortunately in this land of freedom, I have only one wired option. Not switching to buggy satellite. Love the choices here in America. F*ck Comcast[/citation]
wanna know how they can fix there cs... remove the 40 prompts to talk to customer support and the 5+ minutes of listening to an automated system. i freakin hate calling them even with the number codes memorized i still have to listed to there bs system for entirely to long when i KNOW its not my problem
here's a good idea....get a satellite, i have directTV, order extra receivers for "other rooms" (free at install, extra cost to upgrade). Get a few friends to use those "other room" receivers in their house/appt (extra old dishes are very easy to acquire i got my 2 free, 1 is HD) they can't tell if the receivers are on one or 3 dishes as long as you don't plug in a phone or cat5/6 into the receivers.... split the bill, win win.... 200+ channels with lots of HD for 30 bucks a mth each
My reaction..... [insert sound of crickets]. Seriously, if they think rebranding themselves will somehow erase that fact that their technology sucks harder every day and their customer service is a &*$%ing joke, then they are more delusional that we all suspected. I agree that now, instead of just hating Comcast, I can hate Comcast and Xfinity as well! Yay for me!
If it weren't for the continual degradation of my HDTV service in Comcast's efforts to keep up the the HD channel count of Directv and Dish, I would not have switched to Directv. They have done NOTHING to make me consider going back and I doubt they EVER will. : )