Connect Zook soulmate rocker bluetooth earphone with laptop win 7 professional

[my4everfriend]

Hi,
I want to connect Zook soulmate rocker bluetooth earphone with laptop win 7 professional. While searching for bluetooth devices in laptop, it's always displaying driver not found. Any resolutions please.

 

[hang-the-9]

You need to list exact laptop brand and model. How are you searching for bluetooth devices? Not all laptops have bluetooth, especially older models. And if they do, you may need to install the drivers from the vendor support page.