Question Constantly having to reset Wi-Fi adapter

Apr 8, 2020
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Hi there, this is not actually a laptop problem - it's a desktop PC connecting via an access point.
Every time I start the PC I have to run the Windows network connection troubleshooter. Sometimes the Wi-Fi icon says I'm connected, other times it doesn't, but the internet never works for more than a few seconds. I run the troubleshooter and it always resets the network adapter, then either fixes the default gateway or fixes the "doesn't have a valid IP".
I then usually have access for a few more seconds before the connection is lost and I have to run the troubleshooter again.

Yesterday it was resetting "Adapter 3", but today it's resetting "Adapter 4".

I'm not a techie, so any tips would be much appreciated. I usually literally have to run the troubleshooter several times to get a minute of internet. At other times it'll work for a couple of hours before disconnecting.

Under Power Management the adapter is set to Do not allow the PC to turn off this device to save power. However, the reset usually changes this back to default

Here are my network properties, if that helps, plus the results of the latest 'fix':

Name: Ethernet
Description: Killer E2400 Gigabit Ethernet Controller
Physical address (MAC): 1c:1b:0d:60:69:f2
Status: Not operational
Maximum transmission unit: 1500
IPv4 address: 169.254.229.2/16
IPv6 address: fe80::e53d:38b9:2cb:e502%25/64
DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 15
Description: Microsoft Wi-Fi Direct Virtual Adapter #7
Physical address (MAC): 56:2a:a2:93:32:c2
Status: Not operational
Maximum transmission unit: 1500
IPv4 address: 169.254.41.98/16
IPv6 address: fe80::5c40:e64:415f:2962%9/64
DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
Connectivity (IPv4/IPv6): Disconnected


Name: WiFi 4
Description: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E) #4
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Operational
Maximum transmission unit: 1500
IPv4 address: 169.254.230.212/16
IPv6 address: fe80::b5e3:baa9:c311:e6d4%7/64
DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
Connectivity (IPv4/IPv6): Connected to unknown network, no traffic


Name: WiFi 3
Description: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E)
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 12
Description: Microsoft Wi-Fi Direct Virtual Adapter
Physical address (MAC): 56:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 14
Description: Microsoft Wi-Fi Direct Virtual Adapter #2
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: WiFi
Description: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E) #2
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 1
Description: Microsoft Wi-Fi Direct Virtual Adapter #3
Physical address (MAC): 56:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 2
Description: Microsoft Wi-Fi Direct Virtual Adapter #4
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: WiFi 2
Description: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E) #3
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 3
Description: Microsoft Wi-Fi Direct Virtual Adapter #5
Physical address (MAC): 56:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 4
Description: Microsoft Wi-Fi Direct Virtual Adapter #6
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not Present
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected


Name: Local Area Connection* 16
Description: Microsoft Wi-Fi Direct Virtual Adapter #8
Physical address (MAC): 54:2a:a2:93:32:c2
Status: Not operational
Maximum transmission unit: 1500
Connectivity (IPv4/IPv6): Disconnected




__


Details about network adapter diagnosis:

Network adapter WiFi 4 driver information:

Description . . . . . . . . . . : D-Link DWA-131 Wireless N Nano USB Adapter(rev.E)
Manufacturer . . . . . . . . . : D-Link Corporation
Provider . . . . . . . . . . . : D-Link Corporation
Version . . . . . . . . . . . : 1030.25.701.2017
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem44.inf
Inf File Date . . . . . . . . . : pondělí 22. ledna 2018 17:18:58
Section Name . . . . . . . . . : RTL8192eu.ndi
Hardware ID . . . . . . . . . . : usb\vid_2001&pid_3319
Instance Status Flags . . . . . : 0x180600a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: 31091774-2fe0-4001-960b-c5fbcec726d2
Interface name: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E) #4
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1

Connection status summary
Connection started at: 2020-04-08 09:44:15-140
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 1 item(s) total, 1 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
30-B5-C2-47-99-32 Infra <unknown> -50 11 TP-LINK_12BE

Connection History

Information for Auto Configuration ID 1

List of visible networks: 1 item(s) total, 1 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 100 Yes TP-LINK_12BE

List of preferred networks: 1 item(s)
Profile: TP-LINK_12BE
SSID: TP-LINK_12BE
SSID length: 12
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes

Information for Connection ID 1
Connection started at: 2020-04-08 09:44:15-140
Auto Configuration ID: 1
Profile: TP-LINK_12BE
SSID: TP-LINK_12BE
SSID length: 12
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 30-b5-c2-47-99-32
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 173
Ndis Tx: 237
Unicast decrypt success: 7
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 6379
Rx failure: 0
Tx success: 0
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)




InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialise status: Success

Information for connection being diagnosed
Interface GUID: 31091774-2fe0-4001-960b-c5fbcec726d2
Interface name: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E) #4
Interface type: Native WiFi

Result of diagnosis: There may be problem






InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
Initialise status: Success

Information for connection being diagnosed
Interface GUID: 31091774-2fe0-4001-960b-c5fbcec726d2
Interface name: D-Link DWA-131 Wireless N Nano USB Adapter(rev.E) #4
Interface type: Native WiFi
Profile: TP-LINK_12BE
SSID: TP-LINK_12BE
SSID length: 12
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: There may be problem






InformationalNetwork Diagnostics Log
File Name: 406AB77C-D8E0-438F-A148-40ACA20CBA72.Diagnose.0.etl

InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: STEVE
Windows Version: 10.0
Architecture: x64
Time: 08 April 2020 09:45:37
 
Hi there, please take the whole log you posted into a spoiler, thanks.

install the latest driver for your revision E Nanon stick
https://support.dlink.com/ProductInfo.aspx?m=DWA-131

Eventually set the undefined/unknown network connection in windows to private instead of public

is any software or tool installed like antivirus or firewall other than the windows integrated ones?

try a clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

get closer to the access point
which access point is it? Is its firmware up to date?
 
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