Question Crazy keyboard on laptop

Dec 4, 2020
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I have an HP Envy laptop. Recently I have been having major problems with the keyboard. It has a mind of its own. Sometimes it will jump to somewhere else in the message and start from there, other times the mouse will automatically highlight anything it is near causing anything typed to be erased. The number pad causes real odd sporadic things. The numbers at the top work perfectly. I am a software developer and hardware tech, so I know there is no problem with the num lock or ins Keyes. I've tried everything I know to do. The laptop is fairly new (Not new enough to be under warranty)

One more oddity, this seems to 99% of the time only happen when typing an email in Outlook 365 or Facebook. Now that I've said that, it seems to be happening in this message, but only the numberpad is affected.

HELP!!! Thanks in advance.
 

hang-the-9

Titan
Moderator
I have an HP Envy laptop. Recently I have been having major problems with the keyboard. It has a mind of its own. Sometimes it will jump to somewhere else in the message and start from there, other times the mouse will automatically highlight anything it is near causing anything typed to be erased. The number pad causes real odd sporadic things. The numbers at the top work perfectly. I am a software developer and hardware tech, so I know there is no problem with the num lock or ins Keyes. I've tried everything I know to do. The laptop is fairly new (Not new enough to be under warranty)

One more oddity, this seems to 99% of the time only happen when typing an email in Outlook 365 or Facebook. Now that I've said that, it seems to be happening in this message, but only the numberpad is affected.

HELP!!! Thanks in advance.
Unless you have a bad key or keys, what you say is happening is often from the touchpad getting hit and the cursor moving on the screen while typing.
 
Dec 4, 2020
3
0
10
0
Unless you have a bad key or keys, what you say is happening is often from the touchpad getting hit and the cursor moving on the screen while typing.
When using the mouse, I have the touchpad automatically disabled. What's so odd is it doesn't happen in all programs or sites, but it does happen all the time in the places where I have trouble. Racking my brain!!!
 
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