Question dedicated video memory n/a on my pc

[ishann26]

hello, I found an issue when I start my pc, my intel driver's 610 is no installing and io cant change resolution. and my dedicated memory shows N/A. system video memory show

s N/A. shared system memory shows N/A. please help me on this issue I am very irritate from this error

 

[rgd1101]

exact model of this laptop?
what os?
what happened if you install the intel driver?

 

[ishann26]

exact model of this laptop?
what os?
what happened if you install the intel driver?

my motherboard gigabyte H110m-s2
processor G4560 Pentium dual core
when I install intel HD 610 drivers my screen face a blue screen error

3 days ago I repaired my motherboard because it won't turn on. i face this issue after repaired

 

[rgd1101]

oh . desktop. goto tomshardware

Motherboards

forums.tomshardware.com

and tell them exact how did it get repaired.

 

[ishann26]

oh . desktop. goto tomshardware

Motherboards

forums.tomshardware.com

and tell them exact how did it get repaired.

why my intel drivers is not installing please help me