Hello all,
I recently bought a MSI GS60 Ghost from Newegg.com about 50 days ago. Just recently the screen has started going black randomly and I just really haven't been happy or impressed at all with this laptop. I called both MSI support and Newegg and newegg told me that I already passed their "30 day return policy" on the other hand MSI has offered to RMA it although I kinda would like to just get my money back and purchase a different product. My question is does anyone know if newegg is able to/would possibly extend their return policy as it is only 20 days over the purchase date and it is kinda ridiculous if you ask me that you pay 1700 dollars on a laptop and it doesn't even work. I am not the most happy customer ever. I appreciate everyone's opinions and advise.
Thanks,
Clay
I recently bought a MSI GS60 Ghost from Newegg.com about 50 days ago. Just recently the screen has started going black randomly and I just really haven't been happy or impressed at all with this laptop. I called both MSI support and Newegg and newegg told me that I already passed their "30 day return policy" on the other hand MSI has offered to RMA it although I kinda would like to just get my money back and purchase a different product. My question is does anyone know if newegg is able to/would possibly extend their return policy as it is only 20 days over the purchase date and it is kinda ridiculous if you ask me that you pay 1700 dollars on a laptop and it doesn't even work. I am not the most happy customer ever. I appreciate everyone's opinions and advise.
Thanks,
Clay