I have the above laptop and it's started crashing/freezing, basically it keeps buffering and then crashes the website, I then have to re-boot, because nothing else will work, I can't use photoshop or re-open another browser or the start menu, this is happening once or twice a day, which is driving me mad, it happens mostly when I have a few tabs open I think or I'm streaming. Please note I am no laptop engineer and any ideas will have to be spelt out a bit as I don't know how to check what drivers I need to renew, I just go to Dell and download what they say I should. TIA