Solved! Dell xps 13 keyboard multi-tap

[Sipagrave]

Hi everyone,
My laptop was working well and out of the sudden, something really odd is happening : My keyboard is typing some keys at the same time.
Space is also enter and vice versa, v is vb, b is vb, n is mn and m is mn and / is \/. Does anyone knows what could have happened and how to fix it ?
Thanks

 

[mrmike16]

Have you tried suggestions like the ones here? 7 Quick Fixes to Keyboard Typing Multiple Letters (tencomputer.com)

 

[Sipagrave]

Hi,
I did, including trying to Boot on another system (Windows 11 then Ubuntu) and performing a cleanup with avast nothing changed. It looks like a hardware issue to me but it doesn't make sense to me that only those keys aren't working and in pairs...

 

[mrmike16]

Hi,
I did, including trying to Boot on another system (Windows 11 then Ubuntu) and performing a cleanup with avast nothing changed. It looks like a hardware issue to me but it doesn't make sense to me that only those keys aren't working and in pairs...

Seems like that part of the board does have a hardware issue, since those keys are all right next to each other. Trying it on another PC verified that, especially if it's continuous. If it is under warranty, get it replaced.

 

[Sipagrave]

Seems like that part of the board does have a hardware issue, since those keys are all right next to each other. Trying it on another PC verified that, especially if it's continuous. If it is under warranty, get it replaced.

After the night, it is fixed. I am a little scared of the reason it was malfunctioning (and the one that fixed it !) and I'll send it for replacement if it start again.
Thanks for your help.
Simon

 

[mrmike16]

After the night, it is fixed. I am a little scared of the reason it was malfunctioning (and the one that fixed it !) and I'll send it for replacement if it start again.
Thanks for your help.
Simon

Glad it was fixed!