• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Dell XPS 15 L501x Screen Issue

bshraja05

Estimable
Jan 19, 2016
1
0
4,510
I am facing weird issue with XPS 15 L501X screen. It displays windows image for 10-15 seconds and suddenly flickers and goes off(LED lights still on). Laptop screen display has lights but no image. I bought new laptop screen but same situation. I am little confused between cable problem or screen or Video chip problem.
Observations posted is completely on external TV. Here below complete illustration.
We have 4 option in laptop.
1. Disconnect Projector (Computer Only) - Laptop shows nothing. screen has lights but no windows image. External TV shows nothing as expected.
2. Duplicate - Laptop screen shows 10-15 seconds when laptop started. then goes off. External TV shows low graphic/distorted/broken image display.
3. Extend - Laptop shows nothing. External TV is clear and perfect windows image.
4. Projector only - Laptop shows nothing as expected. External TV is perfect.
Please advice.
 
Hi,

When you replaced the LCD display of your laptop did it came with a new set of ribbon cables as well that you connect to the motherboard? If it did, was it used together with the new LCD display?
- Do try to uninstall/reinstall the graphics card driver of your laptop that may also do the trick.
- Go to Device Manager and uninstall the graphics card driver.
- Do the same in Programs and Features, uninstall anything related to your graphics card.
- Download and install the latest graphics card driver from the manufacturers site.
- Once installed reboot your laptop and see if the same problem will persist.