"Digital Still Camera" Found new Hardware iPhone

[sally_19490]

Hello,
I have an 1Phone 3GS and a Windows Vista 32 bit PC with the latest iTunes installed.

However whenever I try to connect my phone to the PC, it searches for the device driver and attempts to install it, but it always pops up this error saying the software is found but unable to install due to the system cannot find the file specified, and it is called "Digital Still Camera" any help please?

 

[Maziar]

Hello and welcome to the forums
When you open iTunes(while the phone is connected),does it show your phone ?

 

[sally_19490]

Hello and welcome to the forums
When you open iTunes(while the phone is connected),does it show your phone ?

nope it doesn't, i understand that i should see a "Apple Mobile Device Service" under the Services sector, but I can't find it.

 

[Maziar]

Can you test your phone with another PC ?

 

[sally_19490]

Can you test your phone with another PC ?

Yes it can connect and function well on another com with the same specs.

 

[Maziar]

It could be a problem with your OS.Re-install it and see if it helps

 

[sally_19490]

It could be a problem with your OS.Re-install it and see if it helps

Ok, thanks alot. But the problem is this is not my own personal computer. Anyway is there any ways for me to install the apple mobile device support or something? If there isn't then i guess I'll have to resign to fate then. Thanks alot for your advices!

 

[Maziar]

There are some other software you can use instead of iTunes to work with iPhone(search for them) but they don't have much abilities compared to iTunes.
Aside from that,I don't think there are any ways

 

[sally_19490]

Best answer selected by sally_19490.

 

[Maziar]

This topic has been closed by Maziar