Hi,
Do you see your mouse pointer as well on the black screen or is it just a plain blank screen? Please do try these troubleshooting steps that might help in resolving that issue.
- Remove the battery and AC adapter then press and hold the power button for 20 seconds. Plug just the AC adapter then boot the laptop.
- If it still will load the blank black screen only press CTRL, ATL and DEL all at the same time and select "Task Manager"
- On Task Manager click on File located on the top left corner of it then select "New Task"
- Type "explorer.exe" then press OK.
- If your normal screen reappears open Task Manager again and on Startup tab disable all of your startup items since one of them maybe the culprit.
- If Task Manager won't show...