Hello everyone!
I'm desesperate because I dropped my laptop a few days ago and the screen is acting crazy, I really need help!!
Here are links to some pictures of how it looks like right now.
https/lh6.googleusercontent.com/-4Tu-ulLRB3g/VtWuSoDxSDI/AAAAAAAAAnY/O2i0qbXfKmc/w470-h353-no/12773429_579254848906870_56281558_o%2B%25281%2529.jpg
https/lh6.googleusercontent.com/-y9b2KSX1m9Q/VtWuIO_gYJI/AAAAAAAAAnM/0fYVSlDRpig/w470-h353-no/12787503_579254778906877_513336744_o.jpg
https/lh4.googleusercontent.com/-dR50SStM_y0/VtWuISaZIzI/AAAAAAAAAnQ/Fo3iOCTVjOI/w470-h353-no/12810120_579254845573537_1728103523_o.jpg
https/lh3.googleusercontent.com/-B922DCy7hB0/VtWuPk_HHaI/AAAAAAAAAnU/umXp9WPsc5c/w270-h480-no/12765776_574995722666116_609398771_o%2B%25281%2529.jpg
For some reason, the whole screen is "zoomed" in, so everything is expanded, larger and moved up. Also, because of this enlargement, the whole screen is moved and I can't see the right side anymore (like as it was cut).
There also is a thick white line under the desktop. For some reason, under the white line, the upper part of the desktop appears too.
The whole screen has some kind of blue/yellow/pink/white tone over it, it keeps changing when I turn it on, and since today, when I close the screen it goes back to normal color but after the screen turns off because of not using it for a few minutes, it turns into those blue/yellow/pink or white tones again.
I've tried many things already: changing the screen resolution, switching to the other graphic card, changing the graphic card controls, updating the graphic cards, etc, etc but nothing works...
I'm currently living in Japan for a few months and I tried calling to a few places to let it be fixed but as soons as they hear that it is Samsung, they tell me they will not repair it. I called Samsung Japan and they say they can't fix things I didn't buy here, and I called Samsung Germany (that's where I bought it) to ask them but they say that they can't do anything if I don't come to Germany, since they wouldn't even ship it back internationally...
I really really need this laptop and buying a new one is not an option....
The model of my laptop is Samsung Serie 5 NP550P7C-T0ADE Notebook 17,3":
-17,3” mattes HD+ Display with LED-Backgroundlighting 1600 x 900 dpi
-Graphics: NVIDIA® GeForce® GT 630M with 2048 MB (Optimus™ Technology)
Please, If anyone has any ideas about what else I could try out, I will apreciate it a lot!!
Thank you!
I'm desesperate because I dropped my laptop a few days ago and the screen is acting crazy, I really need help!!
Here are links to some pictures of how it looks like right now.
https/lh6.googleusercontent.com/-4Tu-ulLRB3g/VtWuSoDxSDI/AAAAAAAAAnY/O2i0qbXfKmc/w470-h353-no/12773429_579254848906870_56281558_o%2B%25281%2529.jpg
https/lh6.googleusercontent.com/-y9b2KSX1m9Q/VtWuIO_gYJI/AAAAAAAAAnM/0fYVSlDRpig/w470-h353-no/12787503_579254778906877_513336744_o.jpg
https/lh4.googleusercontent.com/-dR50SStM_y0/VtWuISaZIzI/AAAAAAAAAnQ/Fo3iOCTVjOI/w470-h353-no/12810120_579254845573537_1728103523_o.jpg
https/lh3.googleusercontent.com/-B922DCy7hB0/VtWuPk_HHaI/AAAAAAAAAnU/umXp9WPsc5c/w270-h480-no/12765776_574995722666116_609398771_o%2B%25281%2529.jpg
For some reason, the whole screen is "zoomed" in, so everything is expanded, larger and moved up. Also, because of this enlargement, the whole screen is moved and I can't see the right side anymore (like as it was cut).
There also is a thick white line under the desktop. For some reason, under the white line, the upper part of the desktop appears too.
The whole screen has some kind of blue/yellow/pink/white tone over it, it keeps changing when I turn it on, and since today, when I close the screen it goes back to normal color but after the screen turns off because of not using it for a few minutes, it turns into those blue/yellow/pink or white tones again.
I've tried many things already: changing the screen resolution, switching to the other graphic card, changing the graphic card controls, updating the graphic cards, etc, etc but nothing works...
I'm currently living in Japan for a few months and I tried calling to a few places to let it be fixed but as soons as they hear that it is Samsung, they tell me they will not repair it. I called Samsung Japan and they say they can't fix things I didn't buy here, and I called Samsung Germany (that's where I bought it) to ask them but they say that they can't do anything if I don't come to Germany, since they wouldn't even ship it back internationally...
I really really need this laptop and buying a new one is not an option....
The model of my laptop is Samsung Serie 5 NP550P7C-T0ADE Notebook 17,3":
-17,3” mattes HD+ Display with LED-Backgroundlighting 1600 x 900 dpi
-Graphics: NVIDIA® GeForce® GT 630M with 2048 MB (Optimus™ Technology)
Please, If anyone has any ideas about what else I could try out, I will apreciate it a lot!!
Thank you!