Solved! Driver Links/Common Recovery Procedures

[chelliet]

A while back my laptop was attacked by the Windows Security 2012 virus and nearly knocked out my whole system. The fix worked really well for about 2 weeks and then it crashed. It now can only startup with the recovery disk. Although, I now must hold the shift key down when starting up and about every 3rd time it's asking for my smartcard reader. Since I don't know what that means and why it's asking for it , it then just goes into dos and ask for the f10 setup key which actually does nothing but makes the screen go black.

System Windows xp
LAPTOP: HP/ COMPAC
centrino

Help!!

Does anyone have any suggestions or solutions ???

 

[jsmakkar]

Suggestions:

1. Back up all important Data using any data recovery program like Parted Magic - You can boot from CD (no install required)
2. Restore factory settings (if there's a provision for that)
3. If system can't be restored, try to clean with Anti Virus
4. Else, Format HDD and reinstall windows

Personally, I would go for format and clean install.