dvd drive not working

[Mike_129]

hi my laptop will play cds but not dvds it did b4 any1 know whats going on please on wins 7

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting step from HP that applies to most computer. It has a detailed instruction on each scenario or problem you're having with your DVD drive.

http/support.hp.com/ph-en/document/c01895589