Solved! Elitebook 9470m sooo slow

Nov 9, 2020
4
0
10
0
Suddenly my elitebook 9470m core i5 (windows 8.1) has become so slow I cant figure out why? Following are some steps that I have tried but utterly failed
*deleted temp files
*uninstalled heavy or unwanted softwares
*disabled startup unnecessary softwares
*updated windows
*optimized drive (disk deframent)
*scanned for malware or virus
According to task manager utilisation is 5% to 10%. And RAM used is almost 50%. Please help me out
 

AlHuneke

Commendable
Jul 7, 2020
659
77
1,390
76
That makes me suspect there is power settings issue. Find the advanced power settings (takes a little digging around) and look at the processor state setting when on external power. There is an option to throttle the processor speed independently for battery vs external. Maybe......
 
Reactions: Tarique067

AlHuneke

Commendable
Jul 7, 2020
659
77
1,390
76
Gosh, you've pretty well covered the bases. A few other things you may try:
  • Run a couple of off-line virus scanners. If something has infected the "root" you may find it this way.
  • Run the window Disk Cleaner (Explorer, right click on C: and select properties then click disk cleanup). Do the system clean and select everything.
  • Sometimes a cleaner such as CCLEANER can help. I let it delete everything in Custom Clean but note that you will lose some settings so be careful if you care about those. I'm a little nervous about the registry cleaner so you may want to avoid using that.
  • Run SFC /scannow from a privileged cmd window.
  • Run the HP diagnostics. Run the long test over night.
  • Do a clean windows reinstall (this will wipe out all your files and installed programs). I would suggest updating to Win 10 at the same time. You may like it better (I do). This step is a lot of work as reinstalling everything is no fun. I would run Belarc Advisor first to capture the various software keys just in case.
Good luck. If something works, please let us know.
 
Last edited:
Reactions: Tarique067
Nov 9, 2020
4
0
10
0
Gosh, you've pretty well covered the bases. A few other things you may try:
  • Run a couple of off-line virus scanners. If something has infected the "root" you may find it this way.
  • Run the window Disk Cleaner (Explorer, right click on C: and select properties then click disk cleanup). Do the system clean and select everything.
  • Sometimes a cleaner such as CCLEANER can help. I let it delete everything in Custom Clean but note that you will lose some settings so be careful if you care about those. I'm a little nervous about the registry cleaner so you may want to avoid using that.
  • Run SFC /scannow from a privileged cmd window.
  • Run the HP diagnostics. Run the long test over night.
  • Do a clean windows reinstall (this will wipe out all your files and installed programs). I would suggest updating to Win 10 at the same time. You may like it better (I do). This step is a lot of work as reinstalling everything is no fun. I would run Belarc Advisor first to capture the various software keys just in case.
Good luck. If something works, please let us know.
Ok, I will
 

AlHuneke

Commendable
Jul 7, 2020
659
77
1,390
76
4GB RAM is pretty marginal. If you run more than a few programs at a time, you will notice an improvement by going to 8GB. You will notice a significant speedup installing an SSD. Neither of these would explain a sudden loss of speed as you noted. However, they are nice future improvements.
 
Nov 9, 2020
4
0
10
0
Gosh, you've pretty well covered the bases. A few other things you may try:
  • Run a couple of off-line virus scanners. If something has infected the "root" you may find it this way.
  • Run the window Disk Cleaner (Explorer, right click on C: and select properties then click disk cleanup). Do the system clean and select everything.
  • Sometimes a cleaner such as CCLEANER can help. I let it delete everything in Custom Clean but note that you will lose some settings so be careful if you care about those. I'm a little nervous about the registry cleaner so you may want to avoid using that.
  • Run SFC /scannow from a privileged cmd window.
  • Run the HP diagnostics. Run the long test over night.
  • Do a clean windows reinstall (this will wipe out all your files and installed programs). I would suggest updating to Win 10 at the same time. You may like it better (I do). This step is a lot of work as reinstalling everything is no fun. I would run Belarc Advisor first to capture the various software keys just in case.
Good luck. If something works, please let us know.
I followed all your steps (just not reinstalling windows) but nothing worked.
Now there are some issues with my laptop's battery so almost everytime had to plug in adapter whenever I use laptop, but today accidentally I plugged it out and guess what!!! Laptop was working great again 😘 and the main culprit is AC ADAPTER and it took a whole week to find out that mystery I was about to call sherlock, phewwww Thanks guys for your help
 
Last edited by a moderator:

AlHuneke

Commendable
Jul 7, 2020
659
77
1,390
76
That makes me suspect there is power settings issue. Find the advanced power settings (takes a little digging around) and look at the processor state setting when on external power. There is an option to throttle the processor speed independently for battery vs external. Maybe......
 
Reactions: Tarique067
Thread starter Similar threads Forum Replies Date
MariAtElles Laptop General Discussion 0
G Laptop General Discussion 4
O Laptop General Discussion 1
Eldaafc Laptop General Discussion 6
karagg Laptop General Discussion 3
Romanio0089 Laptop General Discussion 0
Mr. Kay Laptop General Discussion 1
B Laptop General Discussion 2
A Laptop General Discussion 2
C Laptop General Discussion 4
X Laptop General Discussion 7
V Laptop General Discussion 1
M Laptop General Discussion 2
D Laptop General Discussion 1
A Laptop General Discussion 3
P Laptop General Discussion 1
M Laptop General Discussion 2
N Laptop General Discussion 2
L Laptop General Discussion 1
K Laptop General Discussion 19

ASK THE COMMUNITY