Facebook chat not working

Steven_54

Commendable
Mar 21, 2016
1
0
1,510
0
My Facebook chat does not load on either web, through the messenger app or through the mobile website. Attempting to open the Facebook inbox or a chat window just continues to load no matter how long it is left for. Attempting to open through messenger says something along the lines of failed to load conversations.
Have tried:
- Relogging into Facebook
- Clearing browser cache/data and reinstalling all browsers
- Reinstalling Facebook and messenger mobile app
- Logging onto Facebook on different wifi networks
- Logging onto Facebook on different devices

Any help is appreciated it's important that I get this fixed ASAP thanks in advance.
 

Mike The Saint

Commendable
Sep 16, 2016
1
0
1,520
1
I too had this problem. I deleted my desktop shortcut for Facebook. I then googled the Facebook main page and logged in and created a new shortcut. My new shortcut to Facebook is now working fine without the chat problems I had previously. I hope this works for you too. Mike
;
 

Mike The Saint

Commendable
Sep 16, 2016
1
0
1,520
1
I too had this problem. I deleted my desktop shortcut for Facebook. I then googled the Facebook main page and logged in and created a new shortcut. My new shortcut to Facebook is now working fine without the chat problems I had previously. I hope this works for you too. Mike
;
 
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