Question Fire Stick 4k max wrong country and can't use Prime!

[Bad Robot]

My first Fire stick and having issues.
FYI: It went through three software downloads and installs before jumping into life btw!

It was bought on Amazon.es !
When it started it's looking at Amazon.uk
I've paid for Amazon Prime in Spain! So I can't use that!! When I try using the code it fails!

I've had an Amazon UK account for several years before the Spanish account.
I'm using the same email address!! That's not been a problem, but is it the reason this is forcing a UK configuration even though I've paid for it on Amazon.es ?
I need the UK account so I can buy stuff in the UK sometimes for delivery there, thanks to Brexit import tax and duty etc etc!

Is it a lemon or is this just Amazon BS in

Anyone have a workaround I can try?
Thanks.

 

[USAFRet]

Amazon is the only entity that can assist.

Your account is UK, that's what your Fire sees.

 

[Bad Robot]

No!
I did mention I have an Spanish Amazon account twice!
I've not used the UK account during setup, this box done that by itself.
It's connected to a Spanish ISP in Spain, no VPN etc!
The only connection would be the same email address, but as far as I understand that is allowed, and why shouldn't it be anyway.

In summary, no, I used my Spanish amazon account to purchase the fire stick.
Paid for with my Spanish card.
Prime on Amazon.es paid with Spanish card.
All emails from Amazon.es, nothing to do with the UK site at all.

I can't get through to Amazon here in English hence my post here.
But I'll trying calling the Amazon US or UK for support if know one here knows what might be wrong.

 

[USAFRet]

No!
I did mention I have an Spanish Amazon account twice!
I've not used the UK account during setup, this box done that by itself.
It's connected to a Spanish ISP in Spain, no VPN etc!
The only connection would be the same email address, but as far as I understand that is allowed, and why shouldn't it be anyway.

In summary, no, I used my Spanish amazon account to purchase the fire stick.
Paid for with my Spanish card.
Prime on Amazon.es paid with Spanish card.
All emails from Amazon.es, nothing to do with the UK site at all.

I can't get through to Amazon here in English hence my post here.
But I'll trying calling the Amazon US or UK for support if know one here knows what might be wrong.

"I've had an Amazon UK account for several years before the Spanish account. "

Somehow, it got associated with your AmazonUK account.
It didn't just pick AmazonUK at random.

Amazon is the only entity that can change this.