Bought the device third party (eBay) and have successfully used the interface to record several sessions with great sounding audio. I have recently purchased another microphone, and once I plugged it in, the interface reset and the USB light started blinking.
I disconnected the Scarlett and let it sit for a minute or two. I then reconnected it to my Mac and was immediately horrified to discover I have no audio. I swapped ports and tried an entirely different PC, removed and reinstalled drivers with no luck. The device is recognized but no audio (w/ Phantom & without).
When the Scarlett starts up now (as soon as it is plugged in via USB) I get a set of two short orange LED halos around the both gains, I am assuming is potentially an error code of sorts.
I have not dealt with Focusrite support, and I am not sure how they deal with out of warranty support or the cost, so I am a little scared. Any help is much appreciated it, anyone experience this before?
I disconnected the Scarlett and let it sit for a minute or two. I then reconnected it to my Mac and was immediately horrified to discover I have no audio. I swapped ports and tried an entirely different PC, removed and reinstalled drivers with no luck. The device is recognized but no audio (w/ Phantom & without).
When the Scarlett starts up now (as soon as it is plugged in via USB) I get a set of two short orange LED halos around the both gains, I am assuming is potentially an error code of sorts.
I have not dealt with Focusrite support, and I am not sure how they deal with out of warranty support or the cost, so I am a little scared. Any help is much appreciated it, anyone experience this before?